Microsoft Office (Word, Excel, PowerPoint, Outlook)
Shelby Krishka
Edmonton,AB
Summary
With a diverse background spanning development management, project leadership, executive support, leasing, marketing, interior design, and office management, I’m a results-driven professional who thrives on transforming complex challenges into seamless, successful outcomes. My ability to juggle multiple high-stakes responsibilities—from strategic planning and financial management to team development—has consistently exceeded organizational goals, propelled business growth, and delivered top-tier client satisfaction. Whether leading multimillion-dollar projects or streamlining daily operations, I bring a unique blend of expertise and passion to drive real, lasting success.
Overview
10
10
years of professional experience
Work History
Director Of Leasing & Development Manager, EA(CEO)
Langham Developments Ltd.
01.2023 - 12.2024
- Office Management: Transformed office operations by refining procedures, streamlining correspondence, and creating efficient filing systems, boosting administrative productivity by 20%.
- Financial Management: Expertly handled GST submissions, payroll, remittances, and accounts payable, ensuring flawless compliance and accuracy.
- Project Management: Led cross-functional teams and managed trades with precision, driving high-quality, on-time project completion.
- Executive Support: Delivered exceptional support to the CEO/President, optimizing office workflows and elevating administrative efficiency.
- Lease Management: Managed a diverse portfolio of commercial and residential leases, increasing occupancy rates and enhancing tenant satisfaction.
- Real Estate Sales Support: Facilitated seamless real estate sales by reviewing contracts, preparing closing documentation, and organizing property showings, ensuring smooth transactions.
- Marketing and Analytics: Crafted and executed data-driven marketing strategies, leveraging social media and SEO to significantly boost brand visibility.
- Leasing Operations: Spearheaded client interactions and advertising campaigns, driving a 15% increase in lease agreements.
- Interior Design and Architecture: Collaborated with top-tier designers and developers to finalize interior specifications, ensuring designs that were both functional and aesthetically cohesive.
Navigation Store Manager (High Volume)
Oakley
03.2021 - 12.2022
- Operational Leadership: Steered daily store operations, including scheduling, inventory control, and customer relations, ensuring seamless performance and operational excellence.
- Sales Performance: Drove the team to achieve a groundbreaking $1 million in sales, making the store the first navigation store in Western Canada to hit this milestone under my leadership.
- Team Development: Recruited, trained, and cultivated a high-performing team, fostering a culture of collaboration that elevated customer service and boosted operational efficiency.
- Financial Management: Oversaw payroll, expense reports, travel arrangements, and scheduling, maintaining precise financial records and adhering to budgetary constraints.
- Customer Satisfaction: Handled customer inquiries and complaints with a friendly, solution-focused approach, ensuring exceptional satisfaction and loyalty.
- Market Awareness: Stayed ahead of market trends and Oakley’s product offerings, keeping the store competitive and aligned with brand standards.
- Policy Implementation: Developed and enforced store policies and procedures, ensuring strict compliance with company standards and optimizing operational effectiveness.
Store & Area Manager
GEOX
01.2018 - 01.2021
- Leadership and Profitability: Delivered exceptional store performance by ensuring operational efficiency, maximizing profitability, and providing outstanding customer experiences while championing the brand.
- Streamlined Operations: Ensured seamless daily operations across multiple locations through effective task delegation, inventory management, payroll oversight, and scheduling.
• Talent Development: Recruited, trained, and coached staff across multiple locations, fostering a motivated and high-performing team. - Performance Management: Crafted performance plans, conducted employee reviews, and implemented schedules to drive accountability and productivity.
- Motivational Leadership: Inspired teams by leading with purpose and enthusiasm, driving profitability and exceeding sales targets.
- Customer Excellence: Surpassed customer expectations with outstanding service, fostering brand loyalty and repeat business.
- Brand Champion: Reinforced brand identity through exceptional team morale and consistent operational standards.
- Rapid Promotion: Earned promotion to Store Manager within nine months, a testament to my impact and dedication.
Assistant Store Manager
GEOX
03.2017 - 01.2018
- Assisting in daily store operations to drive and maintain KPIs and sales
- Increasing sales and consistently exceeding budgets and targets
- Maintaining and meeting KPIs
- Managing inventory within 0.1% shrink, sale orders, and stock operations
- Creating merchandise displays by following visual guidelines
- Maintaining store cleanliness and visual displays
- Providing insight on GEOX brand and technology.
Assistant Store Manager
Spring (Aldo Group)
01.2016 - 01.2017
- Leadership and Sales Excellence: Provided strong leadership while managing monthly sales targets and personal budgets, achieving a 95% consistency rate in exceeding sales goals.
- Talent Development: Recruited, trained, and mentored staff, fostering a skilled and motivated team committed to success.
• Inventory and Operations Management: Oversaw deliveries, managed inventory, and implemented strategies to control shrink, ensuring operational efficiency and profitability. - Customer-Centric Problem-Solving: Resolved customer inquiries with professionalism and care, enhancing satisfaction and loyalty.
- Visual Merchandising: Designed and maintained compelling displays that drove customer engagement and sales.
- Team Motivation: Supervised, inspired, and informed staff, promoting collaboration and high performance.
- Data-Driven Performance: Analyzed reports, created actionable insights, and implemented plans to continuously improve results.
- Operational Expertise: Managed opening and closing procedures, prepared analytic reports, and ensured seamless daily operations.
Sales Lead/PowerSeller
Lasenza (Flagship)
06.2015 - 10.2016
- Customer Service Excellence: Delivered exceptional customer experiences in a fast-paced environment, consistently surpassing sales targets through expert product knowledge and personalized service.
- Sales Leadership: Achieved over $1 million in annual personal sales, demonstrating a strong ability to exceed customer expectations and drive conversion.
- Operational Expertise: Trained in cash management and POS operations, ensuring seamless transactions and accurate financial tracking.
- Business Performance: Monitored key metrics and budgets to optimize store performance and align with business objectives.
- Store Development: Played a key role in store set-ups and relocations, ensuring smooth transitions and operational readiness.
- Visual Merchandising: Created engaging displays that boosted customer engagement and reinforced brand identity.
- Inventory Management: Maintained inventory accuracy and implemented strategies to reduce shrink while upholding cleanliness and organization.
- Brand Stewardship: Adhered to brand standards and selling techniques, ensuring consistent representation and customer satisfaction.
Skills
- Budgeting & Forecasting
- Administrative & Executive Support
- Risk Management
- Design Collaboration
- Market Analysis
- Planning & Coordination
- Financial Reporting
- Digital Marketing
- Agile Methodologies
- Property Oversight
Software
Google Drive (Google Sheets, Google Docs)
Yardi CRM
ADP (Payroll, Scheduling)
Microsoft Teams/Zoom
Social Media/Digital Marketing (SEO, Google Analytics)
Quote
If you are the smartest person in the room, then you are in the wrong room.
Confucius
Hobbies
- Illustration, Physical & Digital Art Creation
- Interior Rendering and Graphic Design
- Cooking and Recipe Exploration
- Reading and Learning
- Traveling and Exploration
Interests
Neuroscience
Self-Development
Human Psychology
Astronomy
Accomplishments
Falcon One: Building Edmonton’s Skyline with Langham Developments
As a key contributor to Falcon One, a 30-storey, 234-unit residential high-rise in downtown Edmonton, I played a pivotal role in its successful completion by overseeing critical aspects of development and project management. I collaborated with designers to finalize interior architecture and specifications, ensuring functional and modern designs, and directed furnishing decisions for residential suites, aligning with the project’s vision of luxury living.
My responsibilities included coordinating with trades, securing permits, and maintaining quality assurance to ensure timely project delivery. Additionally, I managed financial reporting, budgets, and progress draws to support efficient execution and led leasing and marketing efforts, optimizing client satisfaction and positioning the project as a premier rental option in a competitive market.
Record-Breaking Leader: Oakley
At Oakley, I played a pivotal role in propelling our store to become the First Navigation Store in Western Canada to Hit $1 Million in Sales. Through strategic leadership, team motivation, and a focus on operational excellence, I spearheaded initiatives that not only boosted revenue but set a new benchmark for success in the region.
Million-Dollar Achiever: La Senza
As a standout sales professional at La Senza, I earned the title of Million-Dollar Saleswoman by generating over $1 million in personal annual sales. This achievement showcases my ability to consistently exceed targets, deliver exceptional customer experiences, and drive business growth in a fast-paced retail environment.
Certification
Retail Sales Management
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education
High School Diploma -
ME Lazerte
Edmonton, AB 09.2017 - 06.2018
Languages
English
Bilingual or Proficient (C2)
Timeline
Director Of Leasing & Development Manager, EA(CEO)
Langham Developments Ltd.
01.2023 - 12.2024
Navigation Store Manager (High Volume)
Oakley
03.2021 - 12.2022
Store & Area Manager
GEOX
01.2018 - 01.2021
High School Diploma -
ME Lazerte
09.2017 - 06.2018
Assistant Store Manager
GEOX
03.2017 - 01.2018
Assistant Store Manager
Spring (Aldo Group)
01.2016 - 01.2017
Sales Lead/PowerSeller
Lasenza (Flagship)
06.2015 - 10.2016