Shelby Curtis

Provided boutique business consulting and advisory support to small and mid-sized business owners.

Assessed business operations to identify workflow issues, inefficiencies, and resource gaps.

Developed customized planning frameworks to support business growth, stronger decision-making, and operational improvement.

Helped clients move from reactive daily operations toward more structured systems and long-term planning.

Supported daily store operations in a fast-paced fashion retail environment with a focus on sales, customer service, and team support.

Trained and coached sales associates on product knowledge and customer interaction.

Assisted with onboarding, staff support, visual merchandising, and floor presentation.

Oversaw opening and closing procedures, cash handling, inventory processing, and loss prevention practices.

Provided customer-focused food and beverage service in a fast-paced seasonal waterfront restaurant.

Took and entered guest orders, handled cash and card payments, and maintained clean table and service areas.

Supported smooth service during busy summer periods through multitasking and strong guest communication.

• Provided exceptional customer service in fast-paced dining environment.
• Accurately processed orders using point-of-sale system.
• Collaborated with kitchen staff to ensure timely food delivery.
• Maintained cleanliness and organization of dining area and service stations.

Handled front-counter sales and processed fuel, convenience, and tax-exempt transactions.

Supported daily financial administration, including register balancing, reconciliation tasks, invoice tracking, and inventory support.

Used POS systems, spreadsheets, and accounting software to maintain accurate records and support back-office operations.