Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Shelby Calvert

Drayton Valley,AB

Summary

Hardworking and professional. Detail oriented team player with strong organizational skills. Dedicated to being a dependable, successful team player with multiple priorities. Willingness to take on added responsibilities in order to achieve company's goals. Motivated with engaging personality and flexible approach. Maintains focus and positive attitude in stressful situations and high-volume environments while resolving issues in timely matter.

Overview

2
2
years of professional experience

Work History

Waitress

Three Knight
09.2022 - 08.2023
  • Maintain thorough menu knowledge to sufficiently answer questions regarding menu items
  • Coordinated with kitchen staff to ensure special requests were accurately communicated and accommodated for guests
  • Exhibited strong multi-tasking abilities, balancing multiple tables and orders while delivering prompt service
  • Bussed and reset tables
  • Informed customers of daily specials
  • Followed health and safety regulations
  • Handled cash transactions accurately, minimizing discrepancies at the end of shifts
  • Handled high pressure situations with composure, maintaining excellent service during busy shifts
  • Checked customer ID's to verify age in compliance with minimum age requirements for consumption of alcohol beverages
  • Skilled at working independently and collaboratively in a team environment

Assistant Manager

Landmark Cinemas
06.2021 - 08.2023
  • Resolved staff member conflicts
  • Reported issues to higher management with detail
  • Operated cash register making transactions accurately and efficiently
  • Resolved customer complaints
  • Handled sensitive information securely when processing payments
  • Assisted in training new employees
  • Conducted inventory counts
  • Learned duties from various positions and provided backup at key times
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Handled high pressure situations calmly, maintaining composure during busy periods or difficult interactions
  • Self motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked flexible hours across night, weekends and holiday shifts
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

Bachelor of Arts -

University of Alberta
05.2026

High School Diploma -

Frank Maddock Highschool
Drayton Valley, AB
06.2022

Skills

  • Task delegation
  • Flexible and adaptable
  • Honest and dependable
  • Professionalism and courtesy
  • Time management
  • Customer Relations
  • Effective multitasking
  • Punctual and reliable
  • Creative thinking
  • Organization and planning skills
  • Product and service knowledge
  • Money Handling

Volunteer Experience

Rotary Children Library, volunteer, Drayton Valley, AB, 09/2015 - 09/2018. I Provided basic computer assistance to help young patrons access needed resources, performed basic book re-shelving and obtained items from book drop, created visually appealing displays that highlight new programs within the library, strengthened communication skills through regular interactions with others, managed materials to ensure adequate supplies were available for all scheduled activities, sanitized tabletops, toys and frequently touched surfaces to prevent spreading of germs, supervised children's activities to verify safety and wellbeing, planned and implemented crafts and other activities for children programs, maintained child friendly environment, taught children to organize toys, wash hands and share by leading by example.

Timeline

Waitress

Three Knight
09.2022 - 08.2023

Assistant Manager

Landmark Cinemas
06.2021 - 08.2023

Bachelor of Arts -

University of Alberta

High School Diploma -

Frank Maddock Highschool
Shelby Calvert