Shelbie Allen

Crewman for BE 350 Aircraft. Responsible for

- passenger handing

- Loading Cargo

- Calculating weight, balance and speed of aircraft to ensure safe flight.

• Participated in cross-functional teams to develop process improvements and enhance overall efficiency within the control center.
• Enhanced safety by effectively managing air traffic in high-density airspace.
• Notified airport response personnel to be ready when emergency situations presented.
• Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.

• Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
• Stocked merchandise on display shelves and racks to provide good selection for customers.
• Provided prompt assistance to customers at self-checkout stations, resolving issues efficiently to minimize wait times.
• Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.

• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Collected information from arriving customers to seat groups or place them on waitlist.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.