Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelbi Cosentino

HALIFAX,NS

Summary

Energetic and detail-oriented hospitality professional with extensive experience in serving and customer service. Known for strong communication skills, a confident and outgoing approach, and a commitment to delivering exceptional guest experiences. A reliable and hardworking team member who thrives in fast paced environments while maintaining high service standards.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

The Middle Spoon Bar
Halifax, Nova Scotia
09.2025 - Current
  • Informed customers of daily specials and signature menu items to enhance dining experience.
  • Explained menu options, offered suggestions, and took orders to ensure guest satisfaction.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Promoted desserts, appetizers, and specialty drinks, resulting in increased sales.

Server

Darya
Halifax, Nova Scotia
08.2025 - Current
  • Collaborated with kitchen staff to streamline meal preparation and ensure on-time delivery.
  • Assisted with crafting menu item descriptions and daily specials to elevate guest experience.
  • Supported team members during peak hours by coordinating tasks effectively.
  • Executed opening duties including cash drawer counts, register tape verifications, and stocking supplies.

Server

Ragazzi Restobar
Halifax, Nova Scotia
02.2025 - 06.2025
  • Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
  • Greeted customers, addressed inquiries, and recommended specials, contributing to increased sales.
  • Executed opening and closing duties, including setting up dining area, cleaning restaurant, and preparing serving stations for operational readiness.

Education

Bachelor of Arts - English Literature

Dalhousie University
Halifax
06-2025

Skills

  • Food safety
  • Customer service
  • Upselling techniques
  • Item promotion
  • Dining area maintenance
  • Inventory management
  • Team collaboration
  • Time management
  • Regulatory compliance
  • Ordering procedures
  • Cleanliness standards
  • Liquor, wine, and food service

Certification

Serve Right

Timeline

Server

The Middle Spoon Bar
09.2025 - Current

Server

Darya
08.2025 - Current

Server

Ragazzi Restobar
02.2025 - 06.2025

Bachelor of Arts - English Literature

Dalhousie University
Shelbi Cosentino