SHEKINAH PAYUSAN
Toronto,ON
Summary
To succeed in a stimulating and challenging environment, building the success of the company while am also experience advancement opportunities and to excel in this field with hard work, perseverance, dedication, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
DISPATCHER
Anywhere
01.2023 - 07.2023
- Communicate with Account Executives, customers or partners to confirm orders and schedule for pickups and deliveries
- Build routes for all delivery crews that maximize revenue and promote efficiency in their operational activities
- Monitor activities and manage routing process.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
ADMIN ASSISTANT
Johndorf Ventures Corp
01.2020 - 05.2022
- Consolidating summary of reports of all branches and updating P/L Summary to be submitted weekly and monthly
- Keeping track of Office Supplies, taking minutes of their meeting and replying to emails.
CUSTOMER SERVICE REPRESENTATIVE
Globe Telecom
08.2018 - 02.2019
- Giving satisfaction to every customer by assisting them with their queries and payments.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
ACCOUNTING ASSISTANT
Metro Retails Stores Group,Inc
05.2017 - 06.2018
- Encoding of invoices which are directly sent to COF
- Preparing statements and reconciliation.
Education
Bachelor of Science - Management Accounting
University of San Jose Recoletos
04.2017
High School Diploma -
University Of San Jose Recoletos
03.2013
Skills
- Work well with less supervision
- Leadership
- Computer Literacy
- Attention to details
- Time management
- Routing Orders
- Delivery Procedures
- Microsoft Access
- Customer Relationship Management
- Schedule Coordination
- Time Management
- Processing Orders
- Work Order Generation
Timeline
DISPATCHER
Anywhere
01.2023 - 07.2023
ADMIN ASSISTANT
Johndorf Ventures Corp
01.2020 - 05.2022
CUSTOMER SERVICE REPRESENTATIVE
Globe Telecom
08.2018 - 02.2019
ACCOUNTING ASSISTANT
Metro Retails Stores Group,Inc
05.2017 - 06.2018
Bachelor of Science - Management Accounting
University of San Jose Recoletos
High School Diploma -
University Of San Jose Recoletos
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