SHEILLA REBECCA AKELLO

Responsible for friendly welcome of clients, answering all inquiries and refer respectively

Answer and redirect in coming telephone calls from clients.

Route incoming mails and messages

Schedule and confirm appointments bookings and update client records.

Address and resolve clients complaints

Assist in the clerical and administrative needs of the office so as to maximize efficient productivity.

• Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Prepared and submitted financial statements to relevant authorities.
• Matched purchase orders with invoices and recorded necessary information.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Filed tax returns
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.