Sheila Marie De Guzman
Toronto,ON
Summary
Dynamic professional with extensive experience in cash handling and customer service at Yummy Market. Proven ability to process transactions accurately while ensuring regulatory compliance. Adept at fostering positive relationships with clients, enhancing their experience through active listening and engagement. Committed to delivering exceptional service and creating a welcoming environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier
Yummy Market
Toronto, Ontario
09.2018 - Current
- Counted and balanced cashier drawers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Stocked shelves with merchandise when needed.
- Discounted purchases by scanning and redeeming coupons.
- Ensured compliance with all safety regulations within the store environment.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Private Nanny
Bahar Biazar
Toronto, Ontario
02.2009 - 11.2016
- Provided direct-care services for children of varying ages.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Sparked creativity and imagination by teaching children new ideas each day.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Ensured physical and social well-being of each child.
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
- Facilitated safe, caring and warm environment for children to stimulate development.
Education
Bachelor of Science - Pharmacy
Virgin Milagrosa University Foundation
San Carlos City Pangasinan Philippines04-1998
Skills
- Cash handling
- Customer service
- Point of sale
- Transaction processing
- Sales transactions
- Regulatory compliance
Certification
- Smart Serve ( SEPTEMBER 2004)
Languages
English
Professional
Tagalog
Professional
Timeline
Cashier
Yummy Market
09.2018 - Current
Private Nanny
Bahar Biazar
02.2009 - 11.2016
Bachelor of Science - Pharmacy
Virgin Milagrosa University Foundation
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