Sheila Mae Brigole
Brantford,ON
Summary
I am an experienced Administrative Officer with a proven track record of delivering efficient, cost-effective services to employee enhancing office operations through expert management of administrative tasks and financial reporting. Leveraged skills in Microsoft Office and time management to streamline processes, achieving significant cost savings.
Overview
4
4
years of professional experience
Work History
Administrative Coordinator
Brightway Visa Services Co.
10.2021 - 10.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Monitored and directed incoming mail and prepared outgoing mail.
- Maintained office calendars to track important dates and deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Created and maintained detailed records of office expenses to accurately predict future budget requirements.
- Improved office operations by automating client correspondence, record tracking and data communications.
Office Administrator Cum Front Desk Executive
Al Fahad Tax Consultancies
09.2019 - 09.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Participated in weekly team meetings to discuss performance metrics, addressing areas of improvement together as a team.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Bachelor of Science - Education
Southern Philippine College
Gil Sanchez, Labason Zamboanga Del Norte Ph.03.2019
Skills
- Attention to Detail
- Data Entry
- Time Management
- File Organization
- Document Management
- Meeting planning
- Microsoft Excel
- Telephone Etiquette
- Bookkeeping
- Processing Expense Reports
- Expense Tracking
- Microsoft Office
- Financial Reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Billing and record-keeping
- Trained two interns in office tasks which later became full-time employees.
- Maintained appointment calendar for 12 conference rooms.
Languages
English
Native or Bilingual
Timeline
Administrative Coordinator
Brightway Visa Services Co.
10.2021 - 10.2023
Office Administrator Cum Front Desk Executive
Al Fahad Tax Consultancies
09.2019 - 09.2021
Bachelor of Science - Education
Southern Philippine College
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