Sheilah Aragon
Buena Park,CA
Summary
Experienced professional seeking an executive/personal assistant role to leverage expertise in organizational, communication, and problem-solving skills for effective support. Proven track record of successfully managing multiple priorities with a positive attitude and showcasing strong organizational abilities
Overview
34
34
years of professional experience
Work History
Patient Coordinator
aim Women's Wellness Center
01.2024 - 07.2024
- Serve as first point of contact for patients, providing them with support, guidance, and assistance throughout their healthcare journey as well as appointment scheduling, patient registration and documentation, coordination of care, patient education and support.
- Increased efficiency of front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
Pilates Instructor
Centered Self Pilates
08.2010 - 07.2020
- Owned and operated Pilates studio as well as managed Pilates studio and instructors at Equinox health club
- Responsible for overall management of business: client relationship development and management., marketing and collaboration strategies, financial management, studio policies and procedures, expansion, and growth.
- Provided modifications for clients with injuries or limitations, ensuring safe and effective workout experience.
- Maintained clean and organized studio space, ensuring safe environment for all participants.
- Contributed to studio's revenue growth by promoting private lessons and package deals.
Executive Assistant/Personal Assistant
Shapiro West Agency
11.2002 - 12.2009
- Executive Assistant to managing partner
- Managed and coordinated daily phone log with studio executives as well as scheduled and managed meetings, lunches, and travel itineraries for partner and high-profile clientele.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Took notes and dictation at meetings.
Executive Assistant/Personal Assistant to CFO
Independent Feature Project West
07.1999 - 11.2002
- Executive Assistant to Executive & Managing Director's/Office Manager
- Responsible for daily operations of Executive and Managing Directors offices
- Plan and coordinate board meetings, retreats, executive staff meetings and general staff meetings
- Prepare monthly expenses for Executive and Managing Director
- Various positions and responsibilities for Independent Spirit Awards and Los Angeles Film Festival including event planning and producing as well as sponsor hosting
- General PR for organization.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Administrator/Office Manager
The Geller Agency
05.1998 - 06.1999
- Responsible for set-up of this start up below-the-line agency
- Worked as liaison between agent, clients, producers and studio and monthly expenses
- Negotiated and established all vendor accounts.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Television Agent Assistant
Broder/Kurland/Webb/Uffner Agency
09.1990 - 03.1998
- Responsible for assisting television agent of this prestigious literary agency in all aspects of the entertainment industry
- Clients include writers, producers, directors and show runners
- Responsibilities include daily submissions of literary material, daily correspondence with clients, studio executives and business affairs
- Coordinate general and executive appointments, meetings, and travel
- Prepare deal memos, payment schedules and contracts
- Attend tapings and screenings when required
- General agency practices and procedures in high-pressure atmosphere
- New assistant onboarding, trained and managed floater staff and reception areas
- Strong emphasis on flexibility and ability to delegate duties in a timely efficient manger
- Maintained confidential files of clients and personnel.
- Improved office organization by managing agent schedules, appointments, and travel arrangements.
- Enhanced client satisfaction by providing timely and efficient assistance to agents in their daily tasks.
- Boosted team productivity by providing administrative support during meetings, presentations, and trainings.
- Helped maintain a positive work environment by taking initiative to address small office issues, such as equipment maintenance or supply replenishment.
- Expedited contract processing by accurately preparing necessary paperwork for agent review and signature.
- Upheld confidentiality standards while managing sensitive information related to properties or client personal data.
- Increased overall efficiency by maintaining up-to-date filing systems for contracts, marketing materials, and other essential documents.
Education
BA Business Communication - Business
San Diego State University
San Diego, California01.1990
Skills
- Microsoft Office Suite
- Customer Escalations
- Customer Care
- Email/Chat Support
- 70 WPM Typist
- Deadline-oriented
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
Timeline
Patient Coordinator
aim Women's Wellness Center
01.2024 - 07.2024
Pilates Instructor
Centered Self Pilates
08.2010 - 07.2020
Executive Assistant/Personal Assistant
Shapiro West Agency
11.2002 - 12.2009
Executive Assistant/Personal Assistant to CFO
Independent Feature Project West
07.1999 - 11.2002
Administrator/Office Manager
The Geller Agency
05.1998 - 06.1999
Television Agent Assistant
Broder/Kurland/Webb/Uffner Agency
09.1990 - 03.1998
BA Business Communication - Business
San Diego State University
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