Sheila Ward
Chaplin,SK
Summary
Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Office Assistant
Orion Taxidermy
Moose Jaw, Saskatchewan
06.2025 - 09.2025
- Answered incoming calls professionally and directed callers to appropriate personnel.
- Greeted visitors, assessed needs, and directed them to suitable staff.
- Provided customer service by addressing inquiries and resolving issues efficiently.
- Maintained organized filing system for paper documents and electronic files.
- Managed incoming and outgoing mail and packages, including shipping preparation.
Financial Services Representative/Advisor
Conexus Credit Union
Moose Jaw, Saskatchewan
04.2010 - 03.2025
- Built and maintained strong client relationships through exceptional service and communication.
- Resolved client account inquiries and transaction issues efficiently to ensure high levels of satisfaction.
- Engaged clients through in-person appointments, phone, and email to address their financial matters proactively.
- Facilitated client transactions to ensure accurate processing of deposits, withdrawals, and loan payments.
- Trained new employees on company policies and customer service best practices.
- Cultivated positive relationships across departments to enhance collaboration and support team objectives.
Education
High School Diploma -
Chaplin School
Chaplin, SK01-1993
Skills
- Document organization
- Mail handling
- Client service and support
- Telephone etiquette
- Time management
- Relationship building
- Dedicated team player
Certification
OHS Level 1
Timeline
Office Assistant
Orion Taxidermy
06.2025 - 09.2025
Financial Services Representative/Advisor
Conexus Credit Union
04.2010 - 03.2025
High School Diploma -
Chaplin School