Health and wellness enthusiast with a solid background in various administrative support roles known for customer service and building relationships. Highly skilled in communication, problem solving with a strong attention to detail. Focused on providing professional service and support to every visitor. Diligent about scheduling appointments, answering phones & inquiries. Positive nature with excellent people skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Casual Shelver
Cochrane Public Library
Cochrane, AB
10.2024 - Current
Sorted returned items into appropriate categories for shelving.
Restocked returned items to correct shelf or storage locations.
Processed interlibrary loan requests by retrieving requested material from other libraries.
Administrative Assistant & Program Coordinator
Municipality of Jasper Operations Department
Jasper, Alberta
02.2014 - 06.2024
Provided office management support to the executive team while building cooperative working relationships.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Organized and facilitated safety training for employees, supervisors, and managers to promote a safe working environment.
Implemented corrective action plans to reduce or eliminate identified risks and hazards.
Conducted regular safety inspections and audits of the workplace to ensure compliance with applicable regulations and standards.
Investigated accidents, incidents, near misses and complaints concerning health and safety issues.
Created reports, detailing findings from safety inspections, or other activities related to OHS programs.
Library Clerk
Jasper Municipal Library
Jasper, AB
12.2022 - 05.2024
Assisted patrons with locating library materials and information.
Organized books on shelves according to Dewey Decimal System.
Maintained circulation desk, checked in and out books, collected fines and fees, shelved returned items.
Processed new library cards for patrons.
Answered reference questions using online databases and other resources.
Provided technical support to patrons utilizing computers, printers, scanners.
Coordinated programs, such as Saturday story time for young children and families.
Created book displays to promote new arrivals or special collections.
Yoga Instructor
Jasper Wellness
Jasper, Alberta
01.2018 - 01.2023
Maintained a clean and welcoming studio space, ensuring a serene environment for practice.
Promoted classes and facility amenities on social media.
Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
Maintained accurate records of student attendance, contact information, health history forms.
Education
Library Information Technology Diploma Open Study
SAIT
Calgary, AB
01-2024
Bachelor of Education (Incomplete)
MacEwan University
Edmonton, AB
01-2003
Broadcast Journalism Diploma
Lethbridge Community College
Lethbridge, AB
04-1996
Skills
Customer Service Professional with over 30 years experience in government, not for profit & private industry
Troubleshooting, Conflict Resolution
Teamwork and Collaboration
Organization and Time Management
Mentoring and Relationship Building
Friendly, Positive attitude
Multitasking in Busy Environments
Self Motivated, and Keen to Learn New Skills
Passionate health and wellness advocate
Certification
300hr Registered Yoga Teacher
NCPP certified Childrens Mountain Bike coach
Certified Psychological Health and Safety Facilitator
Administrative Support Officer for System of Care at Cochrane District Social Services Administration Board CochraneAdministrative Support Officer for System of Care at Cochrane District Social Services Administration Board Cochrane