SHEILA MARIE CROKER
Medicine Hat,Canada
Summary
Knowledgeable Leasing Specialist with proven ability to manage tenant relationships and lease negotiations effectively. Demonstrated success in enhancing tenant satisfaction and retention through excellent customer service and problem-solving skills. Adept at utilizing negotiation and communication skills to close beneficial lease agreements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Avenue Living Communities
05.2019 - 12.2024
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Managed to service over 1000 properties by preparing new leases, renewals and vacancies and enforced occupancy and payment terms.
Sales & Lease Consultant
Davis GMC Buick Ltd.
09.2012 - 06.2018
- Providing outstanding sales from the start to after sales
- Demonstration, test drives, negotiating deals, customer follow up
- Generate sales leads, schedule appointment to build a solid customer database
Sales Consultant
City Chrysler
11.2010 - 08.2011
- Prepare vehicles for delivery
- Research and compare competitors products
- Complete all General Motors training
- Providing outstanding sales from the start to after sales
- Demonstration, test drives, negotiating deals, customer follow up
- Generate sales leads, schedule appointment to build a solid customer database
Sales Consultant
Southland Volkswagen
07.2007 - 06.2010
- Completed all training for Volkswagen
- Providing outstanding sales from the start to after sales
- Demonstration, test drives, negotiating deals, customer follow up
- Generate sales leads, schedule appointment to build a solid customer database
Education
High School -
Holy Angels High School
Sydney, N.S.01.1993
Skills
- Great team player
- Excellent ability to achieve and exceed sales goals
- Fantastic customer satisfaction through Google and Dealer Rater Reviews
- Proven ability to manage a large workload with minimal supervision and also able to work effectively in a team environment
- Demonstrated leadership and organizational skills
- Excellent decision making skills and problem solving
- Public relation skills that ensured quality customer service
Accomplishments
#1 Leasing Specialist from 2020-2024 with Avenue Living country wide.
Bronze Sales and Marketing Guild Award from General Motors for 2017 2016 and 2015
Certification
- Disney Institute for Training
- Dale Carnegie Sales Training
Hobbies and Interests
Travelling, Volunteering, Reading, Socializing and meeting new people
Disclaimer
References available upon request.
Timeline
Leasing Specialist
Avenue Living Communities
05.2019 - 12.2024
Sales & Lease Consultant
Davis GMC Buick Ltd.
09.2012 - 06.2018
Sales Consultant
City Chrysler
11.2010 - 08.2011
Sales Consultant
Southland Volkswagen
07.2007 - 06.2010
High School -
Holy Angels High School
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