Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheila Kyei Baffour

London,ON

Summary

Proven Personal Support Worker with a track record of enhancing patient well-being and independence at Mrs Stacey Shannuick's care settings. Skilled in Dementia Care and building trust-based relationships, I significantly improved client quality of life. Excelled in multitasking and compassionate care, ensuring 100% adherence to care plans and fostering strong client relationships.

Overview

1
1
year of professional experience

Work History

Personal Support Worker

Mrs Stacey Shannuick
01.2023 - 06.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented vitals, behaviors, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Trained and coordinated work of new support workers.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Advocated for client rights while navigating various healthcare systems settings.
  • Educated family members on best practices for supporting their loved one''s needs at home.
  • Assisted patients with self-administered medications.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Completed regular check-ins and progress report for each client.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Education

College - Personal Support Worker

College Essor
Montreal, QC
05.2024

Skills

  • Mobility Assistance
  • Dementia Care
  • Personal Hygiene Assistance
  • Emotional Support
  • Patient Care
  • Social support
  • Privacy and confidentiality
  • Palliative Care
  • Housekeeping tasks
  • Meal Preparation
  • Meal Planning
  • Cultural Sensitivity
  • Compassionate Care
  • Nutrition Support
  • Recreational Activities
  • Client Relationship Management
  • Medication organization
  • Transportation Services
  • Clinical Documentation
  • Assistive Technology
  • Community Integration
  • Disability Support
  • Elderly Care
  • First aid and safety
  • Multitasking and Organization
  • ADL Assistance
  • Time Management
  • Respectful and Compassionate
  • Verbal and written communication skills
  • Daily living assistance
  • Strong Ethics
  • Problem-Solving
  • Behavioral Management
  • PPE Usage
  • End of life care
  • Documentation
  • Housekeeping
  • Flexible schedule and availability
  • Special Needs Care
  • Flexible Schedule
  • Basic Housekeeping
  • Care Plan Management
  • Patient Management

Languages

English
Professional Working

Timeline

Personal Support Worker

Mrs Stacey Shannuick
01.2023 - 06.2024

College - Personal Support Worker

College Essor
Sheila Kyei Baffour