Sheila Kukrati

Dedicated and results-oriented customer care representative with over 20 years of experience at Bell Canada providing exceptional customer service and driving revenue growth. Core Qualifications Able to handle a large volume of calls within a fast-paced environment with minimum supervision. Excellent interpersonal communication and listening skills. Detail-oriented with the ability to problem solve quickly, accurately, and efficiently. Committed to quality and excellence with a calm, patient and positive attitude. Proven track record of consistently meeting or exceeding performance targets. Proficient in Microsoft Word and Excel. 6-time recipient of Bell Canada’s Excellence award for exceptional sales performance; also received regular monthly recognition certificates