Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sheila Goodwin

Calgary,AB

Summary

Human Resource professional with 14 years experience in Disability Management with strong organizational skills, excellent time management, ability to display a high level of respect, empathy and confidentiality. Enjoy working with diverse backgrounds in a professional collaboration.

Overview

14
14
years of professional experience

Work History

IHM Disability Administrator

Sobeys Inc
02.2019 - Current
  • Submit employee earnings to WCB
  • Respond to customer requests via telephone and email
  • Enter payments, account information on employee's claims
  • Verify that all disability forms are received and accurately completed
  • Validate claim amounts to 3rd party insurance companies
  • Report gradual and full return to work earnings to 3rd party insurance company
  • Complete premium waivers for Life Insurance for 3rd party insurance companies
  • Calculate and submit sick time top up to payroll for STD claims
  • Provide administration support to Abilities Specialists.
  • Excellent communication skills, both verbal and written
  • Proven ability to learn quickly and adapt to new situations
  • Gained extensive knowledge in data entry, analysis and reporting
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Passionate about learning and committed to continual improvement
  • Paid attention to detail while completing assignments

HR Generalist / Payroll

Sobeys Inc
12.2017 - 02.2019
  • Payroll queries to ensure proper coding and adhering to government legislation at store level for both union and non-union employees
  • Processing new hires, terminations, transfers and leave of absences within union adhering to different collective agreements
  • Responding to inquiries for human resource advisors, store managers and employees
  • Update employee information in SAP and other related Human Resources and Payroll Systems
  • Prepare employee files for document imaging: scan documents
  • Advise Divisional area HR and LR staff of anomalies in new hire data, wages, and other data changes.
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims.

Disability Co-Ordinator

Sobeys Canada/Canada Safeway Limited
07.2010 - 02.2017
  • Manage all workers compensation, short term disability, long disability and medical leave of absence claims for union and non-union employees
  • Submitted employers report for WCB claims
  • Address any inquiries from workers compensation board regarding employees' hours and earnings
  • Report gradual and full return to work earnings to insurance company
  • Complete premium waivers for Great West Life
  • Calculate sick time top up for short term disability claims, top off for workers compensation claims
  • Address any inquiries from Service Canada regarding record of employment
  • Self-motivated, with a strong sense of personal responsibility
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Managed caseload to satisfy multiple patients with diverse needs.

Benefits Administrator

Canada Safeway Limited
03.2010 - 07.2010
  • Ensured that employees were accurately entered into Pacific Blue Cross
  • Administered benefits qualifications and disqualifications for unionized employees
  • Accurately enrolled employees into BC medical
  • Managed accurate benefit records in accordance to labor agreements and company audit standards
  • Composed documentation on procedures for reimbursements
  • Educated new employees of benefit package, conducted new hire orientations.
  • Reviewed benefits paperwork for accuracy and completeness
  • Reviewed benefits paperwork for accuracy and completeness.

Education

Human Resources Management Certificate -

University of Calgary
Calgary, Alberta

No Degree - Disability Studies

Pacific Coast University
Port Alberni, BC

Skills

  • Cority knowledge
  • People Soft
  • SAP
  • Experience with multi-union environment
  • Attention to detail
  • Administrator Collaboration
  • Administrator Support
  • Professional phone etiquette
  • Excellent communication skills
  • Flexible
  • Self-Motivated
  • Proficient in Microsoft word and Excel
  • Strong customer Service
  • High level of respect and empathy

Affiliations

Certificate completion - Serving all customers

Certificate completion - Reducing your Risk of Dementia

Mastering the Change Curve Conflict Resolution Workshop Communication Styles Resilience Training

Timeline

IHM Disability Administrator

Sobeys Inc
02.2019 - Current

HR Generalist / Payroll

Sobeys Inc
12.2017 - 02.2019

Disability Co-Ordinator

Sobeys Canada/Canada Safeway Limited
07.2010 - 02.2017

Benefits Administrator

Canada Safeway Limited
03.2010 - 07.2010

Human Resources Management Certificate -

University of Calgary

No Degree - Disability Studies

Pacific Coast University

Similar Profiles

CREATE PROFILE
Sheila Goodwin