Sheila Galloro
Vaughan,ON
Summary
Results-driven Senior Manager with a strong focus on operational efficiency and cost management. Expertise in vendor negotiation and compliance management, driving impactful change across cash operations.
Overview
16
16
years of professional experience
Work History
Senior Manager, Cash Operations
Woodbine Entertainment
01.2010 - 11.2025
- Leadership role in planning annual budgets for each department based on forecasted sales volumes.
- Crafted and instituted strategies targeting operational efficiency improvements, cost reductions, and productivity increases.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Negotiated contracts with external vendors to align with company requirements and achieve cost savings.
- Managed quality assurance efforts to ensure adherence to high standards in product and service delivery.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Led change management initiatives to facilitate adoption of new business practices across teams.
- Created detailed reports on project progress for senior management review.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
- Coordinated with IT department to implement new technologies and systems enhancements.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
Education
Some College (No Degree) - Busiess
York University
TorontoSkills
- Operational efficiency
- Budget planning
- Vendor negotiation
- Resource allocation
- Compliance management
- Customer relationship management
Timeline
Senior Manager, Cash Operations
Woodbine Entertainment
01.2010 - 11.2025
Some College (No Degree) - Busiess
York University