Sheila Fajardo Shearman
Vancouver,BC
Summary
Accomplished executive with 15+ years of experience in learning and development, instructional design, and business development. Highly skilled Learning and Development Specialist excelling in delivering high-impact training, onboarding, and change management initiatives. Known for simplifying complex systems, creating engaging learning content, and driving continuous improvement in fast-paced digital environments. Proven ability to collaborate with cross-functional teams and foster knowledge-sharing efforts across organizations. Ready to contribute to TELUS Health MyCare's mission of improving healthcare access. A professional with solid experience well-prepared for the role of Intern Volunteer. Demonstrates strong team collaboration and adaptability, ensuring reliable support and delivering effective results. Possesses excellent project coordination, communication, and problem-solving skills. Recognized for a proactive approach and positive attitude in dynamic environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Intern- Volunteer
Porchlight Press
03.2024 - 10.2024
- Acquired extensive knowledge of small business operations, enhancing operational efficiency
- Drove an initiative to boost sales by 10% by thoroughly understanding the intricacies of the letterpress printing industry
- Developed practical skills in the craft and optimized B2B and B2C sales strategies through proactive engagement, as evidenced by participation in Paper Camp certification
Regional Trainer (Western Region)
Clarins Canada Inc.
03.2019 - 10.2023
- Designed and developed engaging training materials, including e-learning modules, job aids, assessments, and interactive content for cross-functional teams, enhancing learning experiences
- Developed and delivered tailored training solutions by evaluating team needs and assessing performance data, resulting in a 20% increase in training effectiveness
- Assisted in onboarding new hires and delivering upskilling sessions for existing team members, improving their skills and knowledge
- Selected Accomplishments:
- Increased employee learning and engagement by using new education tools from personal to virtual learning using Zoom, Teams, and WebEx
- Maintained an internal knowledge base and documentation for consistency and process alignment
- Designed and led organization-wide learning strategies, aligning training initiatives with business goals to drive measurable growth
Western Regional Trainer
Clarins Canada Inc.
11.2004 - 02.2019
- Developed and delivered interactive, high-impact training sessions on leadership, communication, and customer engagement
- Implemented modern instructional design methods, incorporating e-learning, gamification, and blended learning approaches
- Analyzed training effectiveness metrics, using feedback and performance data to continuously enhance programs
- Established a culture of continuous learning, driving increased participation in development initiatives
- Selected Accomplishments:
- Supported organizational change through structured change management strategies for large frontline teams
- Encouraged personal growth by keeping accurate records of completed training and required recertifications
- Boosted online training portals to review and follow-up with new and existing information for staff
- Promoted brands by conducting live presentations on social media platforms such as Bambuser, Instagram, TSC, and Facebook, retailer sites in cross-collaboration with marketing team
- Delivered specialized training on digital tools for clientele enhancement, maximizing knowledge retention and accessibility
- Enhanced operational proficiency of team by monitoring and assessing training activities and program effectiveness
Education
Bachelor of Arts (BA) - Sociology, Women's Studies
University of British Columbia
Vancouver, BCSkills
- Instructional design and implementation
- Equity and inclusion management
- Experience with various LMS platforms
- Learning program development
- Continuous process evaluation
- Relationship management
- Cross-functional collaboration
- Public Speaking & Presentation Skills
- Team Leadership & Coaching
- Onboarding & Facilitation
- Virtual & Video-Based Training Development
- Technical writing expertise
Certification
- The Six Morning Habits of High Performers
- Body Language for Women, Improving Your Listening Skills
- Communicating with Diplomacy and Tact
- Microsoft 365
- Articulate 360 Rise
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Intern- Volunteer
Porchlight Press
03.2024 - 10.2024
Regional Trainer (Western Region)
Clarins Canada Inc.
03.2019 - 10.2023
Western Regional Trainer
Clarins Canada Inc.
11.2004 - 02.2019
Bachelor of Arts (BA) - Sociology, Women's Studies
University of British Columbia
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