Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHEILA EDDY-WILLIAMS

Brampton,ON

Summary

Dedicated, skilled and results-driven professional with a strong work ethic and a passion for delivering high-quality results. Proven ability to work efficiently, manage multiple tasks, and effectively collaborate with others to achieve common goals.

Overview

11
11
years of professional experience

Work History

Legal Secretary

Twumasi-Ankrah R. & Associates
01.2018 - 02.2024
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Provided exceptional customer service.
  • Maintained attorney calendar by scheduling conferences, depositions and travel.
  • Recorded and monitored court appearance dates.
  • Assisted in court preparations.
  • Prepared expense reports.
  • Read, reviewed, verified and routed correspondence, reports and legal documents.
  • Coordinated office supplies by conducting regular inventory checks.
  • Assisted with client invoicing and payment processing.
  • Responded to client calls and inquiries.
  • Organized and maintained records through filing and entry.



Organizing Committee 2017 CAF Awards (Contractor)

Aiteo Group
12.2017 - 01.2018
  • Assisted in event organization.
  • Assisted in the coordination of logistics control.
  • Managed travel arrangements and transportation logistics for invited guests throughout their stay.
  • Maintained strict adherence to deadlines and budgets.
  • Assisted in coordinating timely delivery of resources to event site.
  • Coordinated backstage operations.
  • Provided exceptional support to invited guests throughout their stay.
  • Assisted with accounting.

Sales Associate

Royal Maranatha Enterprise
09.2016 - 10.2017
  • Assisted customers with purchases.
  • Addressed product questions and concerns.
  • Coordinated timely and efficient delivery arrangements for customers' wholesale purchases.
  • Provided exceptional customer service.
  • Handled payments for customer purchases.
  • Assisted in inventory management.
  • Maintained a clean and organized store environment.

National Service Person(Administration/Operations)

Ministry of Justice & Attorney-General Department
05.2015 - 08.2016
  • Provided office support for executives and supervisors.
  • Supervised administrative interns.
  • Prepared leave letters for staff and attorneys.
  • Prepared and submitted weekly reports on staff attendance and punctuality.
  • Assisted in coordinating meeting and promotion interviews.
  • Organized and maintained records through filing and data entry.


Intern

Twumasi-Ankrah R. & Associates
06.2013 - 09.2014

Provided administrative support to clients.

Responded to client calls and inquiries.

Observed client interviews and recorded relevant data.

Assisted attorney in court by providing support and taking notes as needed.

Copied and filed documents.

Education

Diploma - Social Service Work

Sheridan College
Brampton, ON
04-2026

Bachelor of Arts - Sociology (with Linguistics)

University of Ghana
Accra, Ghana
05-2015

WASSCE -

Wesley Girls' High School
Cape-Coast, Ghana
06-2011

Skills

    Administrative

    Customer Service

    Critical thinking and problem-solving
    Multitasking and work well under pressure
    Time management

    Collaborative

    Organization
    Communication (verbally and written)
    Digital

Languages

English
Full Professional

Timeline

Legal Secretary

Twumasi-Ankrah R. & Associates
01.2018 - 02.2024

Organizing Committee 2017 CAF Awards (Contractor)

Aiteo Group
12.2017 - 01.2018

Sales Associate

Royal Maranatha Enterprise
09.2016 - 10.2017

National Service Person(Administration/Operations)

Ministry of Justice & Attorney-General Department
05.2015 - 08.2016

Intern

Twumasi-Ankrah R. & Associates
06.2013 - 09.2014

Diploma - Social Service Work

Sheridan College

Bachelor of Arts - Sociology (with Linguistics)

University of Ghana

WASSCE -

Wesley Girls' High School
SHEILA EDDY-WILLIAMS