Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheila Durrell

Sherbrooke,Qc

Summary

Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

28
28
years of professional experience

Work History

Apparel Operations Manager

BRP
Sherbrooke, QC
10.2022 - Current
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Manage and develop budgets
  • Participate in S&OP

Executive Director global supply chain – Distribution Planning

Camso
02.2018 - 12.2022

· Manage 200$M inventory worldwide in 28 countries with over 300 stock locations.

· Prepare worldwide operating budgets.

· Intricate S&OP planning

· Determine, develop, and implement best in class business processes.

· Maximize inventory health to best service customers.

· Balance inventories globally

· Key stakeholder in IT development

· Implemented and Developed Inventory forecasting

· Develop strategic plan to improve efficiency.

· Create and develop function strategy.

· Keep inventory balanced and flowing with solid business processes and strategy.

· Communication through out the business on key issues and improvement

· Oversee all inventory planning.

· Manage team of 45 worldwide, Asia, EU, NA, Australia, LATAM

· Coach team, across language barriers and junior members

  • Lead the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
  • Direct and coordinate global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.
  • Plan, manage, and coordinate all activities related to the procurement of necessary materials and supplies needed to meet the changing levels of product demand.
  • Work with plant, warehouse, and logistics departments to determine and set up inter-company transfers.
  • Work directly with sales department to determine most cost-effective distribution solution for finished goods transportation to customers.
  • Monitor and correct inventory levels at outside warehouses (3PL) and internally to ensure rotation and maximize working capital.
  • Collaborate with procurement department to determine best practice for freight in and freight consolidation.
  • Support proper utilization of ERP system (SAP).
  • Member of the operations staff, responsible to routinely report on department KPIs along with appropriate analysis and countermeasures where necessary.

VP Operations

Verbom
Sherbrooke, Qc
01.2022 - 10.2022
  • The Vice President of Operations will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.

· Manage 3 factories (200+ personnel)

· Manage Supply Chain

· Manage IT

· Manage Engineering and maintenance.

· Develop S&OP

· Develop KPI

· Develop business processes.

· Develop strategic plan to improve efficiency.

· Develop and manage budgets.

Business process manager

Camso
01.2017 - 02.2018

• Analyse business process for supply chain

• Model and document “current state” using “Lean” and “Six Sigma” technics working closely with Director of Enterprise Architecture

• Develop with key stakeholders the vision of how will interact with our customers, vendors, employees, and partners in 3-5 years horizon.

• Identifying gaps and process improvements required to get there.

• Ensure visibility of business process links and interdependencies

• Maintain process efficiency measures and KPIs and publish dashboard.

• Process Efficiency & Improvement

• Promote standardization and harmonization of processes, aligned with IT standards and leveraging SAP (S/4 HANA) system applications.

• Design solid solutions in the context of defined strategies instead of quick fix as we roll-out or upgrade SAP throughout the organization.

• Promote best practice in process design and benchmark against competition.

• Support business partners and BPO in identifying improvements & solution opportunities and develop business cases.

• Facilitate the investment intake process and the high-level planning and execution of business process initiatives.

• Monitor progress of system and process implementation in accordance with schedules

• Business Partnership and Communication

• Maintain effective communication channels with key functional and regional stakeholders and exchange regularly about issues, projects requests and priorities.

• Support the development into an effective voice of the process - prepare reports and presentations for council meetings.

• Collaborate with IT groups/members in solutions design, development and implementation, represent the interest of the BPO.

Global Inventory Manager

Camso
Magog, QC
05.2014 - 01.2017

• Ensure processes for finished product inventory management procedures are established, deployed, monitored, and maintained in all parts of the world. $ 150M over 26 sites.

• Coordinate the inventory strategy and global objectives with the supply chain team and business unit teams. This includes an agreement level of service and product portfolio.

• Ensure regional replenishment parameters are in line with the overall strategy of the inventory are maintained by the regions in the various ERP systems.

• Determine and the right level of inventory for all finished products worldwide.

• Manage updates to global settings inventory through the process of determining the inventory parameters and the appropriate frequency.

• Manage and monitor initiatives to minimize excess inventory (rebalancing).

• Inventory budgets

• Manage deployment of new sites

Global Supply Chain Project Manager

Camso
Magog, QC
08.2012 - 05.2014

· Develop and implement supply chain projects on a global scale.

· Collect and interpret data and information relevant to the progress of projects.

· Use IT resources at its disposal to solve many complex problems,

· Demonstrate interpersonal skills,

· Ability to coordinate multiple activities,

· Provide clear direction in terms of goals and responsibilities,

· Communicate information clearly and logically.

· Proceed through analysis and be creative to solve a problem,

· Make effective decisions under pressure.

· Explain the concepts and complex ideas in simple and precise manner.

Operations Manager North America

Tarkett
Farnham, QC
01.2008 - 07.2012

· Develops and manages inventory budgets.

· Holds the principal role between sales and operations.

· Developed and deployed MRP strategy

· Automated distribution and manufacturing planning.

· Implement planning methodology for the plant and the distribution network.

· Manage the planning team with an inventory of $25M over 5 sites.

· Manage the traffic department with a $ 6M annual budget.

· Manage 2 warehouses with 12 employees

· 3PL management

· Implement and maintain the methodology of sales forecasts.

· Supply and demand planning.

· Implementation of new planning strategies.

· Leader of IT automation.

· Part of WCM

· Implemented new service model throughout North America

· Negotiate leases and transportation.

· Manage production planning

· Moved entire warehouse

· Managed team on 25

Logistic Buyer/Planner

Tarkett
Farnham, QC
01.1999 - 01.2008

· Inventory planning USA/Canada

· Plan and negotiate transportation rates

· Customs management

· Cost negotiation on resale items.

· Sales support.

· 3PL implementation.

· Special projects.

· Analysis.

· Inventory budgets

· Implementation and creation of MRP

· Forecasting

Logistic Planner

Bell Sports
01.1996 - 01.1999

· Plan and manage inventory levels.

· Plan and negotiate transportation rates

· Creation and maintenance of BOM, cost accouting

· Special projects.

· Analysis.

· Forecasting

Education

CPIM (Certified professional Inventory Management) -

APICS
Montreal, QC
01.2007

Certificat in Tech. Micro-Informatique -

CEGEP St-Jean
St-Jean sur Richelieu, QC
01.1996

2 years in Administration -

Vanier College
St-Laurent, QC
01.1989

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operational Efficiency
  • Decision-Making
  • Planning and Implementation
  • Staff Management
  • Inventory Management
  • Management
  • Strategic Planning
  • Business Planning

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Apparel Operations Manager

BRP
10.2022 - Current

VP Operations

Verbom
01.2022 - 10.2022

Executive Director global supply chain – Distribution Planning

Camso
02.2018 - 12.2022

Business process manager

Camso
01.2017 - 02.2018

Global Inventory Manager

Camso
05.2014 - 01.2017

Global Supply Chain Project Manager

Camso
08.2012 - 05.2014

Operations Manager North America

Tarkett
01.2008 - 07.2012

Logistic Buyer/Planner

Tarkett
01.1999 - 01.2008

Logistic Planner

Bell Sports
01.1996 - 01.1999

CPIM (Certified professional Inventory Management) -

APICS

Certificat in Tech. Micro-Informatique -

CEGEP St-Jean

2 years in Administration -

Vanier College
Sheila Durrell