Housekeeping Room Attendant
Justus Kibet
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
- Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Handled requests for extra linens, toiletries and other supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Leveraged problem-solving skills to address unexpected challenges quickly without compromising the quality of service.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Changed bed linens and collected soiled linens for cleaning.
- Increased sustainability efforts by implementing water conservation techniques during routine cleaning tasks.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Polished fixtures to achieve professional shine and appearance.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
