Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Sheida Moltamesi

Montréal,Quebec

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Herzing College
08.2020 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Sales-associate

Dynamite
11.2019 - 03.2020
  • Worked varied hours, days,weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.

Computer Technician

Best Buy (Geek squad)
10.2018 - 10.2019
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Linked computers to network and peripheral equipment.

Education

AEC - Sales Professional

Fengy Collège
Montreal, QC
09.2024

AEC - Sales Representative

Fengy Collège
Montreal, QC
08.2023

DEP - Computer Support

College Herzing
Montréal
11.2019

Skills

  • Business Writing
  • PC Proficiency
  • Mail Management
  • Advanced MS Office Suite Knowledge
  • Workers' Compensation Knowledge
  • Account Balancing
  • Sales Plan Implementation
  • Data Entry Documentation
  • Cash Deposit Preparation

Timeline

Administrative Assistant

Herzing College
08.2020 - 02.2023

Sales-associate

Dynamite
11.2019 - 03.2020

Computer Technician

Best Buy (Geek squad)
10.2018 - 10.2019

AEC - Sales Professional

Fengy Collège

AEC - Sales Representative

Fengy Collège

DEP - Computer Support

College Herzing
Sheida Moltamesi