Sheian Hickey
Kelowna,BC
Summary
Experienced Recreation Assistant with a strong background in guiding teams, managing complex projects, and achieving strategic objectives for those who have physical, mental, social and emotional barriers. Excels in developing efficient program planning, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach, communication excellence and commitment to achievement.
Overview
18
18
years of professional experience
Work History
Pet Sitting Services
Rover
03.2024 - Current
- Ensuring pet safety with a strong sense of personal responsibility.
- Proven ability to adapt to new situations, patient and reliable.
- Demonstrates respectful communication skills, both verbal and written.
- Catering to pet/pet owners needs with friendliness and willingness to help wherever needed.
- Trusted with administering medication and following through with after care exceptionally.
Recreation Program Coordinator
St. Peter’s Residence
04.2012 - 04.2014
- Completed assessments on confidential database software with individuals who have physical, social, cognitive and emotional disabilities.
- Reinvented ones past leisure interests and social inclusion within daytime, evening and weekend programming through information gathered from family/friends.
- Scheduled events at recreation facilities and assisted in community outings from intake forms completed within a timeline of 2 weeks from administration.
- Researched, planned, and organized mentally stimulating activities for individuals between ages 60 years and older using computerized records from past health and leisure interests.
- Monitored those with sensation enhancements in the Montessori Room and responsible for purchase and upkeep of the supplies and equipment.
- Provided 1:1 programming and recreation in a diverse population with those who were in a retirement setting.
Recreation Assistant
The Wellington Long Term Care
01.2010 - 01.2013
- Designed, implemented and facilitated recreation programs for those who have middle to late stages of Alzheimer's in a secured unit.
- Created goals and objectives that were structured, based on the residents assessment intake form with establishment of the level of Alzheimer's the individuals had.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing with an environment of those who were exit seekers.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities with the help of family members.
- Over-saw volunteers and co-op students to help further their education with focus on residents needs through their interests, skills and abilities.
- Working closely with family to deliver program suggestions that will enhance the individuals quality of life based on their past leisure enjoyment.
Recreation Coordinator
Helen Zurbrigg Non-Profit
05.2011 - 05.2012
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 18 and 50.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Organized and maintained accurate records for program registration, facility usage, and budgetary expenses ensuring smooth operations.
- Spearheaded successful grant applications securing additional funding for new equipment, facility upgrades, or expanded programming options.
- Cultivated positive relationships with media contacts to generate increased coverage of events, resulting in higher attendance rates.
Recreation Therapist
Cheshire Independent Living
01.2011 - 01.2012
- Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
- Developed schedules of activities and community outings to create expressive outlets for residents.
- Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
- Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
- Recorded and monitored patient progress to document responses to therapy.
The Beer Store
Cashier
03.2007 - 03.2010
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Receptionist/Recreation Therapist
Durand Seniors Residence
05.2008 - 05.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor Of Recreation And Leisure Studies - Recreation Therapy
Brock University
St. Catharines, ON10.2013
Diploma Of Recreation And Leisure Services - Recreation Therapy
Mohawk College of Applied Arts And Technology
Hamilton, ON06.2009
Skills
- Teamwork driven with a friendly, positive attitude
- Flexibility with hours and holidays
- Computer literacy with room to grow
- Communication excellence
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Alzheimer Society Montessori Program
- Communication Technique for Dementia
- C.P.R/First Aid
- Privacy/Confidentiality Certified
- Heart and Stroke Foundation Program
- General Persuasive Approach
- Fall Prevention in LTC
- Horticulture
- Food Handling/Feeding
Accomplishments
- Conflict Resolution - Responsible for documenting resident account inquiries, accurately providing information to ensure resolution and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team and organizations for funding and the development of non for profit events.
Timeline
Pet Sitting Services
Rover
03.2024 - Current
Recreation Program Coordinator
St. Peter’s Residence
04.2012 - 04.2014
Recreation Coordinator
Helen Zurbrigg Non-Profit
05.2011 - 05.2012
Recreation Therapist
Cheshire Independent Living
01.2011 - 01.2012
Recreation Assistant
The Wellington Long Term Care
01.2010 - 01.2013
Receptionist/Recreation Therapist
Durand Seniors Residence
05.2008 - 05.2009
The Beer Store
Cashier
03.2007 - 03.2010
Bachelor Of Recreation And Leisure Studies - Recreation Therapy
Brock University
Diploma Of Recreation And Leisure Services - Recreation Therapy
Mohawk College of Applied Arts And Technology
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