Shehzad Memon
Toronto,ON
Summary
Entrepreneurial Owner with experience and solid history of business success. Accomplished Owner offering 21 years of progressive business experience. Start-up business and working hard for years to establish a successful business known as New Marc Enterprise & The Marc Trading Company. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Hardworking with providing excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Co-Founder of New Marc Enterprise
Owner
Bardoli, District Surat, India
01.2001 - Current
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
- Overseen the daily operations of the business and ensured compliance with applicable laws and regulations.
- Exceeded sales goals through upselling and cross-selling within existing customer base as well as strategically attracting new business.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Analyzed market trends and customer data to inform decision-making processes.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
CEO- Founder of The Marc Trading Company
Owner
Bardoli, District Surat, India
01.2011 - Current
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Delegated work to staff, setting priorities and goals.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed day-to-day duties accurately and efficiently.
Sales Manager
Sufi Sports
Toronto, ON
12.2021 - Current
- Analyzed business and sales targets using critical problem-solving skills.
- Managed daily operations of sales department, including supervision of staff members.
- Directed and coordinated products, services and sales activities.
- Resolved customer complaints regarding sales and service.
- Maintained professional network of potential clients and business opportunities.
Education
High School Diploma -
Rajpipla High School
Rajpipla, India 06-2003
Skills
- Business Communications
- Customer Service
- Staff Training and Motivation
- Problem-Solving
- Team Building
- Self-Directed
- Team Management
- Verbal Communication
- Interpersonal Communication
- Time Management
- Customer Relations
Timeline
Sales Manager
Sufi Sports
12.2021 - Current
CEO- Founder of The Marc Trading Company
Owner
01.2011 - Current
Co-Founder of New Marc Enterprise
Owner
01.2001 - Current
High School Diploma -
Rajpipla High School
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