Dynamic BBA graduate from SFU Beedie School of Business with a concentration in International Business and Innovation & Entrepreneurship. Experienced in client advisory from a co-op at RBC and currently excelling as an Associate Mortgage Underwriter at First National Financial LP. Completed a Mortgage Brokerage course at UBC and earned a Mortgage Broker License under BCFSA. Demonstrates a strong blend of financial expertise, innovative thinking, and practical experience in the mortgage industry.
Overview
4
4
years of professional experience
Work History
Associate Mortgage Underwriter
First National Financial LP
Vancouver, BC
09.2024 - Current
Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
Escalates any documentation issues to the Underwriter for review and sign off
Documents clear and complete notes within the mortgage underwriting system
Responds to all inquiries within established turnaround times
Adhere to policies/procedures to ensure AML requirements are met
Implemented strict compliance measures which led to a 15% increase in adherence to AML (Anti-Money Laundering) standards, utilizing advanced financial software for transaction monitoring and risk assessmen
Mortgage Funder
First National Financial LP
Vancouver, British Columbia
01.2024 - 09.2024
Accurate File Management: Ensured mortgage files were complete and precise by verifying solicitor entitlements and lender approvals and maintaining meticulous organization.
Effective Communication: Prepared and dispatched instructional packages, followed up on advance requests, and liaised with solicitors and accounting departments to ensure timely processing.
Regulatory Compliance: Reviewed and confirmed that all documentation met regulatory and company guidelines and managed the closure of files and fund releases efficiently.
Proactive Issue Resolution: Escalated and addressed documentation issues promptly, coordinating with relevant parties to resolve discrepancies and meet deadlines.
Exemplary Performance: Demonstrated strong organizational skills and adaptability to new technologies, excelling under pressure and receiving employee recognition across the company for outstanding performance
Client Advisor
Royal Bank of Canada
Coquitlam, BC
01.2021 - 04.2021
Processed 100+ transactions for clients each day, providing accurate information on bank products and services, and maintaining full compliance with all banking regulations/procedures.
Assisted with the opening and closing activities of the branch, thereby enabling the branch to meet and exceed their daily client satisfaction logs.
Received client recognition through surveys and reviews.
Increased customer order size and frequency by providing personalized recommendations based on customer preferences and additional sales information from back-end databases.
Consulted clients on a range of financial services, resulting in an increase in client referrals and customer satisfaction..
Education
BBA - Innovation & Entrepreneurship / International Busi
Simon Fraser University - Beedie School of Busines
Vancouver, BC
09-2023
Skills
Mortgage underwriting
Regulatory compliance
File management
Risk assessment
AML adherence
Customer relationship management
Organizational skills
Time management
Data verification
Certifications
Mortgage Brokerage Course in BC – Sauder School of Business, UBC, Vancouver 2024JANUARY 2021 – MAY 2021 License under BC Financial Services Authority (BCFSA)
Timeline
Associate Mortgage Underwriter
First National Financial LP
09.2024 - Current
Mortgage Funder
First National Financial LP
01.2024 - 09.2024
Client Advisor
Royal Bank of Canada
01.2021 - 04.2021
BBA - Innovation & Entrepreneurship / International Busi
Simon Fraser University - Beedie School of Busines