Shehnaz Shehnaz
TORONTO,ON
Summary
- Completed the Bachelor of Business Administration and degree in International Business Management from Saint Clair college, Windsor
- Pursuing opportunities that are challenging and allow for growth/ career advancement
Overview
5
5
years of professional experience
Work History
Concierge
Cavalier Security
08.2021 - Current
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Documented all security-related situations and submitted in-depth reports to superiors.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Responded to alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Concierge
Paragon Security
12.2020 - 08.2021
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Monitored premises and recorded all activity in daily officer report for submission to management at close of shift.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Collaborated with local law enforcement agencies to support criminal investigations.
CASHIER
Popeyes
10.2019 - 05.2020
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answered questions and offered product advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Resolved issues with cash registers, card scanners and printers.
SALES REPRESENTATIVE
08.2018 - 01.2019
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Improved overall customer purchasing experiences to promote steady revenue.
Education
Post Graduation - International Business Management
Saint Clair College
Windsor, ON05.2019
Graduation - Bachelor of Business Administration
DAV College
Punjab, India06.2018
Skills
- Microsoft (office) Excel, Word, PowerPoint, and document management
- Strong verbal communications developed through interaction with all levels of management
- Security procedures knowledge
- First aid certified
- Quantitative skills
Timeline
Concierge
Cavalier Security
08.2021 - Current
Concierge
Paragon Security
12.2020 - 08.2021
CASHIER
Popeyes
10.2019 - 05.2020
SALES REPRESENTATIVE
08.2018 - 01.2019
Post Graduation - International Business Management
Saint Clair College
Graduation - Bachelor of Business Administration
DAV College
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