Summary
Overview
Work History
Education
Skills
Awards Certificates
Skills Attributes
Employment Details
Volunteer Experience
Languages
Timeline
Generic

Shehnaz kaur Sandhu

Surrey

Summary

Guest-oriented Concierge providing more than 5 years of experience in hospitality and tourism industries. Self-starter provides valuable service to clients and tourists. Helpful Hospitality professional driven to cultivate exceptional service. Works effectively to address patron concerns and foster loyalty. Proven success in managing complex requests with grace and efficiency.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Best Western Hotel
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.

Cashier/Retailer

Five Corner Convenience Store
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Office Administrator

Bfast Contracting Ltd
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Office Admin

Vancity Doors and Mouldings
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collect patient and client documents and information upon referral.
  • Created and updated records and files to maintain document compliance.
  • Aided colleagues, managers, and customers through regular communication and assistance.

Guest Experience Leader

McDonald
02.2019 - 06.2020

Education

Skills

  • Front Office Management
  • Spreadsheet Tracking
  • Correspondence Drafting
  • Clerical Support

Awards Certificates

  • Perfect attendance
  • Management training certificate (blue star inc. india)
  • Sportsmanship award
  • Bclc lotto certificate
  • Beauty bar salon manager (advisor) in india

Skills Attributes

  • Can work well with a team
  • Hard-working
  • Loyal
  • Respectful
  • Dedicated
  • Good communication skills and on hand skills
  • Can do hand on skills
  • Learning new things
  • Dance
  • Shopping

Employment Details

  • Worked in best western hotel in india as a front desk receptionist
  • Worked in Mcdonald as a guest experience Leader from 02/01/19 to 06/01/20
  • Worked in five corner connivence store as a cashier/retailer
  • Worked in bfast contracting ltd as a office admin
  • Worked in beauty bar salon as a manager/advisor in india
  • Working in vancity doors and mouldings as a office admin

Volunteer Experience

07/01/16, 08/01/18, Shaheed S, Sham Singh Attari Khalsa Senior Secondary School, Worked closely with students, Marked papers, Worked on different teaching styles, Trained closely with professors

Languages

English
Native or Bilingual

Timeline

Guest Experience Leader

McDonald
02.2019 - 06.2020

Front Desk Receptionist

Best Western Hotel

Cashier/Retailer

Five Corner Convenience Store

Office Administrator

Bfast Contracting Ltd

Office Admin

Vancity Doors and Mouldings

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Shehnaz kaur Sandhu