Shehla Durvesh

Experienced IT Specialist with 5 + years ' expertise in designing, Implementing and maintaining advanced solutions. Proficient leader of cross-functional team, prioritizing IT performance optimization. Extensive system administration background, including deployment, administration, migration,and upgrade across diverse system. Forward-thinking, methodical, and result-driven professional dedicated to improving business efficiency and operational effectiveness in the IT sector.

• Microsoft Certified Azure Administrator Associate Professional
• Microsoft Certified Configuring and Operating Microsoft Azure Virtual Desktop Administrator
• Microsoft Certified Designing Microsoft Azure
• Citrix Virtual Apps and Desktop 7 Administrator
• Citrix Virtual Apps and Desktop 7 Advanced Administrator
• Professional VMware vSphere 7.x
• Microsoft Endpoint Administrator

Microsoft Active Directory

• Created Domains, Organizational Units,Users and Groups
• Exported and Imported Users with CSVDE
• Configured Domain Controller
• Implemented Group Policies Objects
• Installed and managed DNS and DHCP
• Installed WSUS,WDS Patches and Security Policies
• Installed Print Server
• Provide Technical Implementation of LAV,WAN and Firewalls
• Worked on Windows Servers 2016,2019 and 2022
• Processioned in TCP\IP Networking Protocols
• Troubleshooted Active Directory replication problems
• Created Backups using Snapshot
• Troubleshooted Computer Objects
• Performed an Offline Domain Join
• Deployed a Rad-Only Domain Controller(RODC)
• Configured Forward Lookup Zone and Resource Records
• Demonstrated Ad Health checks and performance optimization

Microsoft Azure

• Created and configured virtual machines, virtual networks, subnets, and VNet peering
• Implemented routing tables for efficient network traffic management
• Established Load Balancers, Health Probes, and Load Balancing Rules to ensure high availability.
• Utilized Availability Sets for Load Balancing, enhancing system resilience
• Managed a large user base by creating and connecting 100+ guest users
• Implemented and connected Microsoft Windows Server 2019 Source Virtual Machines using RDP
• Implemented Scale Sets, Auto Scaling, and Rules for dynamic resource allocation
• Established Public IP Addresses and DNS Zones for effective resource access
• Deployed over 100 VMs using ARM Templates, streamlining the provisioning process
• Implemented and managed locks, enhancing resource security
• Initialized data disks and added network interfaces to VMs for efficient data management
• Installed IIS on Virtual Machines and created websites for diverse applications
• Performed administrative tasks using CLI (Command-Line Interface) for efficient resource management
• Executed resource relocation to new resource groups for organizational efficiency
• Created and configured storage accounts, including generating Shared Access Signatures (SAS)
• Configured Blob Storage Containers using Storage Explorer for effective data storage
• Established File Shares and registered Azure File Sync Agent on VMs for data synchronization
• Implemented backup procedures for Azure File Share, ensuring data security
• Executed disaster recovery plans and collaborated with Network Watchers for enhanced network monitoring
• Created Application Gateways to manage and optimize application traffic
• Developed compliance policies at the subscription level to ensure adherence to regulatory standards

Azure Virtual Desktop

• installed Azure ADDS Health Agent for monitoring and maintaining Active Directory Domain Services
• Created Azure Active Directory B2C and assigned roles in Azure ADDS for user management
• Configured policies to ensure compliance and security
• Established Azure resources specific to Azure Virtual Desktop (AVD)
• Created Host Pools and configured AVD Application Groups for efficient desktop virtualization.
• Established the AVD Workspace, providing a centralized environment for virtual desktops.
• Created and assigned remote applications for seamless user access.
• Configured Storage Accounts for AVD data storage.
• Installed FSLogix on AVD VMs for efficient profile and application management.
• Configured FSLogix to connect to File Share, optimizing file access and storage.
• Configured RDP (Remote Desktop Protocol) settings for secure remote access.
• Created a Golden Image, ensuring consistency and efficiency in virtual desktop deployments.

SCCM

• Planned and configured site hierarchy, site servers, and system components in alignment with organizational requirements
• Configured the site server according to the design specifications, implementing site configuration and boundary management for optimal performance
• Executed software distribution and software updates deployment strategies in the SCCM environment
• Developed server packages and deployed them across various servers to ensure consistent software deployment
• Monitored and ensured SCCM client health, proactively addressing any issues related to clients and package deployments
• Reviewed SCCM reports, conducted in-depth analysis of SCCM log files on a per-server basis, and provided remediation for identified issues
• Analyzed and resolved software-related problems, ensuring the stability and functionality of deployed applications
• Created collections for mass software distribution, streamlining the deployment process for efficiency and scalability in software management

VMware vSphere

• Installed and configured 2 VMware ESXi 7 Hosts, ensuring the foundation for virtualized environments
• Deployed VMware vCenter Server and configured vSphere Client for efficient virtualization management
• Administered and maintained 6 sites, overseeing 20+ ESXi 7 Host Servers hosting approximately 150 VMs
• Managed the complete lifecycle of VMs, including creation, snapshots, and templates
• Conducted VM migrations between hosts using Vmotion, DRS, and both Hot and Cold Migrations for optimized resource utilization
• Worked on NAS/SAN Storage with ISCSI/NFS configuration and troubleshooting for efficient storage management
• Optimized storage performance through vSphere Storage DRS and VMFS enhancements
• Configured and fine-tuned vSphere Fault Tolerance (FT) for critical VMs, ensuring high availability
• Integrated SCCM with Windows Deployment Services (WDS) for streamlined deployments
• Designed and implemented SCCM reporting, providing comprehensive system analysis capabilities
• Demonstrated expertise in creating and deploying SCCM packages and programs, contributing to efficient software distribution

Citrix XENApp

• Deployed, managed, and configured Citrix XenApp 7.x on Windows Servers 2019 and 2022, ensuring efficient application delivery
• Administered Citrix XenApp Farm through the Citrix Management Console, overseeing system operations
• Demonstrated, designed, and implemented Citrix Group Policy Objects for streamlined policy management
• Installed Management Console and VDA for Desktop, contributing to a comprehensive Citrix infrastructure
• Successfully upgraded and downgraded Controller, Storefront, License Server, and Studio components to maintain optimal system performance
• Created and published applications, enhancing user accessibility within the Citrix environment
• Implemented Citrix App Layering for simplified application management, ensuring efficiency in software deployment
• Monitored the performance and availability of Citrix environments using tools such as Citrix Director and Citrix Analytic
• Utilized profile management techniques to guarantee a consistent user experience across XenApp sessions
• Maintained a proactive strategy for staying updated with Citrix releases, patches, and best practices
• Deployed Citrix Provisioning Services (PVS) for efficient and scalable deployment of virtual desktops
• Leveraged Citrix NetScaler to improve application delivery and load balancing, enhancing overall system performance

SQL

• Manually created SQL Server instances, SQL databases, and SQL virtual machines, employing PowerShell for streamlined deployment
• Installed and managed Management Studio, ensuring effective SQL Server administration
• Created Azure Databases using Azure Database Studio, optimizing cloud-based data management
• Implemented Elastic Pool and added data to existing Elastic Pools for scalable resource utilization
• Installed Report Builder, created, and deployed reports for comprehensive data analysis
• Created and monitored MySQL and PostgreSQL databases, diversifying database management capabilities
• Established Serverless SQL Database and Hyperscale SQL Database for flexible and high-performance solutions
• Modified Compatibility Level to meet specific database requirements
• Created and altered tables in SQL Server Management Studio (SSMS) for efficient data organization
• Developed ARM Templates, facilitating the deployment of consistent and repeatable infrastructure
• Executed backup and restore operations on SQL VMs, ensuring data integrity and recovery capabilities
• Implemented data masking and unmasking techniques to enhance data security

ITIL

• Foundation certified professional
• Proficient in implementing ITIL service lifecycle phases and associated processes
• Skilled in incident and problem management, with a track record of effective issue resolution
• Experienced in change management, ensuring smooth transitions while minimizing disruptions
• Actively involved in service improvement initiatives, identifying areas for enhancement and implementing improvements to optimize IT services
  
  Technical Skills
• Active Directory ,Operating Systems window server 2016,2019 and 2022
• Networking Protocols
• Virtualization
• Cloud Management
• Tracking System
• Networking
• Email
• Directory Services
• DNS/DHCP
• Backup
• Remote Tools
• Firewall