Summary
Overview
Work History
Education
Skills
Professional Highlights
Timeline
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SHEETAL PRASHAR

Schomberg,ON

Summary

Strategic Logistics Leader with 20+ years of experience driving global sea freight operations, transatlantic trade lane development, and multimodal transport solutions. Expertise in air and ocean freight, pricing, carrier partnerships, and client strategy across Europe, North America, and LATAM. Proven success at FedEx, UPS, and Sterimax in optimizing trade lanes, leading procurement initiatives, and collaborating internationally to grow market share and enhance customer satisfaction. Recognized for enabling multimillion-dollar cost savings, building resilient trade strategies, and leading cross-functional teams.

Overview

22
22
years of professional experience

Work History

PROJECT MANAGER & BUSINESS ANALYSIS - LOGISTICS OPERATIONS

Sterimax Inc.
Oakville, ON
03.2023 - Current
  • Led end-to-end logistics optimization for pharmaceutical shipments, ensuring compliance with Good Manufacturing Practices (GMP) and QSHE standards.
  • Managed transportation operations using SAP S/4HANA and integrated TMS functionalities, enhancing dispatching, routing, and real-time shipment tracking.
  • Developed and implemented KPIs and dashboards in Power BI for ocean carrier performance, transit time, and lane profitability.
  • Strengthened vendor relationships across global trade lanes to improve cost-efficiency and on-time delivery.
  • Ensured compliance with GMP and international shipping regulations for temperature-controlled and DG cargo.
  • Built and strengthened key relationships with carriers and logistics partners, negotiating contracts to improve cost-effectiveness and delivery reliability.
  • Collaborated with warehouse teams to streamline loading and unloading processes, reducing turnaround times and improving overall efficiency.
  • Conducted root cause analyses for transportation incidents, developing and implementing Corrective and Preventive Actions (CAPA) to prevent recurrence.

MANAGER SERVICE ASSURANCE

FedEx
Mississauga, ON
02.2012 - 03.2023
  • Key contributor to the implementation and management of global supply chains for FedEx enterprise clients, generating annual revenues greater than $200 million.
  • Spearheaded end-to-end execution of over 100 New Product Introductions (NPI) for Apple, ensuring on-time delivery and market expansion.
  • Directed transatlantic and intercontinental air & sea trade lanes for Hi-Tech vertical customers, including Apple FedEx's largest global client.
  • Managed a multi-region air and ocean freight control tower, resolving carrier disputes and ensuring SLA and Data Quality compliance and Goals.
  • Collaborated with Europe, LATAM, and Asia teams to optimize ocean and air freight flows and capacity.
  • Supervised large-scale pharma logistics operations, including DG classification, regulatory compliance, and client-specific SOPs.
  • Led global pandemic response logistics, disaster relief supply chain support, and NGO programs.
  • Managed cross-functional teams to execute high-value logistics projects, enhancing operational efficiency and supplier performance.
  • Developed programs reducing shipment damages and irregularities by 93% through strategic hub and transit handling.
  • Global coach dedicated to developing skilled, effective team players among various stakeholders through onsite and remote.

OCEAN FREIGHT SUPERVISOR

UPS
Mississauga, ON
03.2006 - 02.2012
  • Managed Ocean and Air Freight teams, handling logistics for large UPS customers and ensuring smooth freight operations.
  • Led the largest initiative for a Perfect Ocean System as the lead representative from Canada, improving supply chain efficiency.
  • Developed customized logistics solutions, driving business growth and strengthening client relationships.
  • Oversaw different supply chain verticals, with expertise in pharmaceutical, technology, and merchandise logistics.
  • Managed a Team of 15 customer service representatives.

FREIGHT SALES EXECUTIVE

Emery Worldwide
Mississauga, ON
10.2003 - 03.2006
  • Developed and expanded client base across key trade lanes (air, ocean, and ground), resulting in a revenue increase of 15% year-over-year.
  • Managed end-to-end B2B sales process, from prospecting and qualifying leads to negotiating and closing contracts.
  • Secured and nurtured relationships with key accounts in industries such as technology, retail, and pharmaceuticals, becoming a trusted logistics advisor.
  • Collaborated with internal operations, pricing, and customer service teams to design tailored logistics solutions that improved service levels and reduced client costs.
  • Utilized CRM tools, Salesforce, for pipeline management, activity tracking, and reporting, maintaining 100% CRM compliance.

Education

BACHELORS IN COMMERCE (HONS) - BUSINESS FINANCE

University of Delhi

CCLP

CITT
Mississauga

PMP

Project Management Insititute
US

Certified Business Analysis Professional

IIBA
US

Skills

  • SAP S/4HANA
  • Power BI
  • MS Project
  • Jira
  • Confluence
  • Salesforce
  • Project Management
  • Risk Management
  • Supply Chain
  • Logistics Management
  • Procurement
  • Change Management
  • Business Analysis
  • Financial Planning
  • Data Analytics
  • Vendor Management
  • Dangerous Goods
  • Pharmaceutical Logistics
  • CargoWise
  • MS Excel
  • MS Outlook
  • MS PowerPoint

Professional Highlights

  • Maintained high data quality and On-Time Delivery (OTD) performance through detailed analysis, effectively preventing compliance-related penalties.
  • Recognized for exceptional performance with over 5 Bravo Zulu awards at FedEx for managing complex accounts and received 10+ High-Five awards at UPS for outstanding contributions.
  • Developed security programs in collaboration with the FedEx security team, resulted in 0 pilferages or thefts on Apple NPI, which resulted in customer confidence.
  • Managed global logistics alliances in LAC, Europe, and Asia with manufacturers, shipping carriers, and distribution locations.
  • Developed support and response strategies for global logistics programs while supervising vendors and partners to manage specialized logistics operations worldwide.

Timeline

PROJECT MANAGER & BUSINESS ANALYSIS - LOGISTICS OPERATIONS

Sterimax Inc.
03.2023 - Current

MANAGER SERVICE ASSURANCE

FedEx
02.2012 - 03.2023

OCEAN FREIGHT SUPERVISOR

UPS
03.2006 - 02.2012

FREIGHT SALES EXECUTIVE

Emery Worldwide
10.2003 - 03.2006

BACHELORS IN COMMERCE (HONS) - BUSINESS FINANCE

University of Delhi

CCLP

CITT

PMP

Project Management Insititute

Certified Business Analysis Professional

IIBA

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