Sheetal Dhir
Mississauga
Summary
I am a motivated individual that offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve undertaking approaches. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Sales Associate
Orthotics Footwear Ltd
09.2018 - 06.2019
- Working under supervision of owner
- Providing monthly statements, keeping customers files updated with current invoices, bills and contact information
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Collaborated with insurance companies to facilitate smooth transactions.
- Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Pharmacy Volunteer
Jenna's Pharmacy
01.2017 - 02.2018
- Provided excellent customer service while addressing patient inquiries and concerns related to medications and healthcare needs.
- Ensured accurate record-keeping through meticulous documentation of prescription information and patient interactions.
- Contributed to an inclusive working environment through effective communication with team members.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Education
Honours Of Bachelor Arts -
University of Toronto
Mississauga, ON11-2025
Ontario Secondary School Diploma - undefined
Toronto International Academy
Mississauga, ON06.2019
Skills
- Customer service
- Interpersonal communication skills
- Time management
- flexible
- MS word, excel, powerpoint and outlook, Canvas
- Adobe Acrobat
- Decision-making
- Critical thinking
- Multitasking
- Problem-solving abilities
- Organizational skills
- Team collaboration
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Sales Associate
Orthotics Footwear Ltd
09.2018 - 06.2019
Pharmacy Volunteer
Jenna's Pharmacy
01.2017 - 02.2018
Ontario Secondary School Diploma - undefined
Toronto International Academy
Honours Of Bachelor Arts -
University of Toronto
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