Summary
Overview
Work History
Education
Skills
Affiliations
Languages
TOOLS
References
Timeline
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Sheetal Dhanju

Brantford,ON

Summary

A highly motivated and results-driven sales professional with over six years of experience in driving significant revenue growth and ensuring outstanding customer satisfaction. Known for adaptability and thriving in dynamic environments, I consistently seek out opportunities for personal and professional development. My self-motivated nature propels me to exceed set boundaries and embrace challenges with enthusiasm. With a diverse background, I strive not only to contribute to my team's achievements but also to develop the skills and insights needed to inspire and guide others towards shared success.

Overview

8
8
years of professional experience

Work History

Sales Consultant | Account Manager SMB

Accenture.
Toronto, Ontario
12.2022 - Current
  • Consistency achieve and exceed KPIs and Quarterly targets by 120% with 25% average Q/Q Account Growth with 80% plus customer retention rate.
  • Maintain 300K+ Q/Q sales pipeline for 100+ Small and Medium Business Clients in Salesforce CRM and keep track of performance in Tableau. Produce performance and forecast reports.
  • Product SME Lead: Facilitate training session on new and existing products and help in training and coaching new hires.
  • Lead inside sales standup meeting to outline projected goals and help grow team productivity.
  • Engage in discovering new growth opportunities, provide Sale Consulting, budget discussion, objection-handling and negotiation.
  • Drive renewal or expansion opportunities at assigned accounts and Identify opportunities to upsell.
  • Software tools: Salesforce CRM, Salesforce Reporting, Tableau, Outreach, LinkedIn Sales Navigator, Google suite, Microsoft Suite, Okta, Highspot etc.

Sales Development Representative- Inbound

Hootsuite Inc.
Toronto, Ontario
04.2022 - 10.2022
  • Q2 & Q3 2022- 150% Quota Attainment and recognized as being Agile, Go Fast in Q2
  • Proactively involved in building and developing C-level relationships with clients using value selling approach, identify business needs and implement innovative and customized Enterprise Sales Solutions to increase ROI
  • Qualifying Inbound opportunities from Marketing to generate net new pipeline.
  • Partnering closely with Account Executives to identify and source net new pipeline that leads to closed revenue and quota attainment
  • Generating new business through prospecting outbound opportunities using 6sense data, Zoomifo, LinkedIn Sales Navigator and cold calling etc.
  • Managing pipeline in Salesforce CRM and manage cadence using SalesLoft software.
  • Managing a high volume of accounts with consistently focusing on account prioritization and timely delivery.

Business Development Executive

Green Maples Environmental Inc.
Mississauga, Ontario
01.2021 - 02.2022
  • Public Procurement Canada- Research public procurement opportunities, evaluating RFPs, prepare proposal and submit bids, conducting pre and post award meeting with client.
  • Assessed, evaluated and prepared 100+ complex bids proposals for submission to potential clients. Developed presentations and documents in response to RFPs.
  • Managed post-tender negotiations between company and customers ensuring that all contractual obligations are met.
  • Managed all aspects of the proposal development process including scheduling, tracking progress and deadlines.
  • Account Managing- Handling key stakeholders, ensure client satisfaction, handling objection, delivery services and accounts growth.
  • Lead Generation- Generation of B2B leads using LinkedIn, ZoomInfo, DataBid, and cold-calling.
  • Develop and execute win/win strategies for major account contract renewal.

Senior Business Development Executive

Trantor Software Pvt Ltd
Chandigarh, India
09.2017 - 11.2019
  • Project Management- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and service delivery, milestone tracking.
  • Service Delivery- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Client Communication- Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
  • Team Collaboration- Led meetings with internal team members, software developers and clients.
  • Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
  • Oversaw budgets for project, tracked expenses, and timelines and communicated with key stakeholders on milestones.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.

Sales Consultant

Safaltek Software Pvt. Ltd
Chandigarh, India
11.2016 - 08.2017
  • Developed and implemented software sales strategies to meet business goals.
  • Managed client relationships throughout the entire B2B sales cycle from prospecting to close of sale. Average Sales Cycle 3-6 Months.
  • Negotiated contracts and pricing with prospective customers.
  • Tracked all sales activities using CRM tools and provided weekly performance reports to management.
  • Created and presented customized product demonstrations for potential customers.
  • Provided technical support to existing clients, addressing any issues with the software product.
  • Maintained knowledge of current industry trends, competitor offerings, and new technology developments.
  • Organized client visits and presentations at corporate events or trade shows.

Marketing and Business Development Executive

Digitech Software Solutions Pvt. Ltd.
Chandigarh , India
11.2015 - 10.2016
  • Developed strategies to acquire new clients and grow existing accounts.
  • Managed customer relationships through regular communication and feedback surveys.
  • Improved advertising initiatives by executing social media and digital marketing campaigns.
  • Facilitated cross-functional collaboration among technical teams for successful execution of IT projects.
  • Monitored progress against deadlines and milestones to ensure timely delivery of projects.
  • Designed social and digital marketing strategies to align with business objectives.

Education

Post Graduate Diploma - Business Management

Canadore College
12.2020

MBA - Sales And Marketing

Chitkara University
Chandigarh, India
07.2015

Bachelor of Technology - Information Technology

Kurukshetra University
06.2013

Skills

  • Sales Strategies
  • Project Management
  • B2B Sales
  • Strategic Planning
  • Time Management
  • Consultative Sales
  • Customer Relationship Management
  • CRM Proficiency
  • Account Management
  • Employee Mentoring
  • Sales Reporting
  • Sales Forecasting

Affiliations

  • Writing Lyrics
  • Reading Books
  • Watching Football Game

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

TOOLS

  • Salesforce CRM & Zoho CRM
  • Tableau
  • Asana & Jira
  • 6sense, LinkedIn Sales Navigator, Clearbit, Lusha, ZoomInfo
  • SalesLoft, Outreach, Mailchimp
  • Google Suite, Microsoft Suite

References

References available upon request.

Timeline

Sales Consultant | Account Manager SMB

Accenture.
12.2022 - Current

Sales Development Representative- Inbound

Hootsuite Inc.
04.2022 - 10.2022

Business Development Executive

Green Maples Environmental Inc.
01.2021 - 02.2022

Senior Business Development Executive

Trantor Software Pvt Ltd
09.2017 - 11.2019

Sales Consultant

Safaltek Software Pvt. Ltd
11.2016 - 08.2017

Marketing and Business Development Executive

Digitech Software Solutions Pvt. Ltd.
11.2015 - 10.2016

Post Graduate Diploma - Business Management

Canadore College

MBA - Sales And Marketing

Chitkara University

Bachelor of Technology - Information Technology

Kurukshetra University
Sheetal Dhanju