Open To Work
SHEETAL ARORA
Milton,ON
Work Preference
Summary
Supply chain and logistics professional with extensive experience in managing order processing, inventory control, and shipment coordination. Collaborates effectively with stakeholders to ensure timely order fulfillment and improve operational efficiency. Proficient in ERP systems, data analysis, and process improvement initiatives.
Overview
12
12
years of professional experience
Work History
Logistics Project Manager
Mark IV c/o Pepsico
Mississauga, Ontario
04.2022 - 04.2025
- Managed end-to-end logistics operations including order processing, shipment scheduling, inventory tracking, and delivery coordination.
- Collaborated with suppliers, carriers, warehouses, and internal stakeholders to ensure timely order fulfillment and customer satisfaction.
- Monitored inventory levels and shipment status to maintain accurate stock visibility and support business operations.
- Coordinated transportation activities and resolved logistics issues impacting order delivery.
- Maintained ERP system data, purchase orders, shipment records, and inventory transactions.
- Prepared operational reports and analyzed logistics performance to support management decision-making.
- Worked closely with finance and procurement teams to ensure invoice accuracy and purchase order reconciliation.
- Identified process improvement opportunities that enhanced operational efficiency and service levels.
Logistics & Operations Coordinator
Powerhouse Retail Services
Mississauga, Ontario
02.2018 - 04.2022
- Managed customer orders from receipt through delivery, ensuring accuracy and adherence to service requirements.
- Coordinated with suppliers and distribution centers to support inventory replenishment and order fulfillment activities.
- Tracked shipments and proactively communicated updates regarding delays, inventory availability, and delivery schedules.
- Generated reports on inventory, order status, transportation performance, and customer service metrics.
- Supported ERP system maintenance and data accuracy across order management and inventory functions.
- Assisted with resolving customer inquiries and logistics-related issues while maintaining high service standards.
Postal Supervisor
BLS International c/o Consulate General of India
Brampton, Ontario
03.2013 - 02.2018
- Supported daily supply chain operations including procurement coordination, inventory control, transportation scheduling, and shipment documentation.
- Maintained inventory records and conducted reconciliation activities to ensure data accuracy.
- Collaborated with cross-functional teams to improve workflow efficiency and support business objectives.
- Prepared shipping documentation, invoices, and logistics reports.
- Assisted in implementing process improvements that reduced operational delays and improved order visibility.
Education
Bachelor's Degree / Diploma - Bachelors of Commerce
University of Delhi
Delhi, ON01-2006
Skills
- Order management and order-to-cash (O2C)
- Shipment tracking
- ERP system maintenance
- Process improvement
- Logistics performance analysis
- Customer service excellence
- Effective communication
- Project planning
- Distribution management
- Shipping and receiving operations
- Operational management
- Budget planning
Additional Qualifications
- 13+ years of logistics, supply chain, and operations experience.
- Strong background in order management, inventory control, transportation coordination, and customer support.
- Experience working with suppliers, carriers, warehouses, finance teams, and customers.
- Knowledge of procurement, shipment tracking, inventory management, and supply chain best practices.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Languages
English
Professional
Timeline
Logistics Project Manager
Mark IV c/o Pepsico
04.2022 - 04.2025
Logistics & Operations Coordinator
Powerhouse Retail Services
02.2018 - 04.2022
Postal Supervisor
BLS International c/o Consulate General of India
03.2013 - 02.2018
Bachelor's Degree / Diploma - Bachelors of Commerce
University of Delhi