Sheetal Agarwal
Edmonton,Alberta
Summary
Dedicated and adaptable professional with extensive experience in customer service, content creation, and web development. I am seeking to apply my diverse skill set in a collaborative environment where I can contribute to innovative projects, enhance user experiences, and drive organizational success.
Overview
6
6
years of professional experience
Work History
Web Developer
Convenient Business Solutions Inc.
Edmonton, Alberta
05.2022 - 03.2023
- Led fast-paced web development projects, overseeing design and implementation using HTML/CSS, JavaScript, TypeScript, and React.
- Conducted extensive testing and debugging to enhance performance and improve user experience.
- Effectively communicated project progress and addressed challenges in weekly meetings.
Sales Associate and Store Keyholder
The Hallmark Store
Edmonton, Alberta
06.2019 - 09.2021
- Managed and enhanced inventory, orders, and finances to optimize accuracy and efficiency.
- Delivered exceptional customer service by resolving inquiries and ensuring customer satisfaction.
Library Assistant
The King's University
Edmonton, Alberta
09.2018 - 03.2020
- Provided technical support and customer service while ensuring a positive experience for patrons.
- Managed all aspects of library materials, from shelving to cataloging and processing.
Game Day Staff (Media Technician, Concession)
The King's University
Edmonton, Alberta
09.2016 - 03.2019
- Managed multimedia operations for sporting events, such as live streaming and real-time score updates on social media platforms.
- Coordinated setup and operation of gym facilities and concession stands for games, ensuring smooth logistics and exceptional customer service.
Education
Bachelor of Technology -
Northern Alberta Institute of Technology
12.2023
Bachelor of Science - Computer Science
The King's University
05.2021
Internships
Capstone Project (Marketing and Content Creation)
Jess Black | Edmonton, Alberta | January 2023 - August 2023
- Executed manufacturing and marketing strategies for a new clothing line.
- Effectively managed digital marketing campaigns to drive brand growth and engagement through the use of Meta Business Suite and Shopify.
Content Creator
The King's University | Edmonton, Alberta | September 2019 - December 2019
- Produced educational materials in LaTeX, transforming Discrete Mathematics notes into PDF format for enhanced student clarity and accessibility.
Affiliations
Commuter Program Assistant Volunteer
The King's University | Edmonton, Alberta | September 2016 - March 2017
- Coordinated weekly events to foster community engagement among commuter students, facilitating a smooth transition to university life.
Timeline
Web Developer
Convenient Business Solutions Inc.
05.2022 - 03.2023
Sales Associate and Store Keyholder
The Hallmark Store
06.2019 - 09.2021
Library Assistant
The King's University
09.2018 - 03.2020
Game Day Staff (Media Technician, Concession)
The King's University
09.2016 - 03.2019
Bachelor of Technology -
Northern Alberta Institute of Technology
Bachelor of Science - Computer Science
The King's University
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