Sheetal
Surrey,BC
Summary
Proven professional with a track record of enhancing customer satisfaction at LSL Tools Private Limited, adept in cash handling and fostering customer relations. Leveraged organizational abilities and professionalism to boost sales revenue and maintain high accuracy in financial transactions. Demonstrates exceptional customer service excellence and empathy, ensuring a welcoming environment and repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
D Mart
10.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
LSL Tools Private Limited
10.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Business Management Post- Degree Diploma - Business
Vancouver Community College
Vancouver, BCMasters Of Commerce - Commerce
Kurukshetra University
India03.2022
Business Of Commerce - Commerce
Kurukshetra University
India03.2020
Skills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Cash Management
- Professionalism and Courtesy
- Cash register systems
- Cash handling expertise
- Payment Processing
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Availability
Tuesday
Thursday
Saturday
Sunday
Timeline
Cashier
D Mart
10.2023 - 04.2024
Sales Associate
LSL Tools Private Limited
10.2022 - 07.2023
Business Management Post- Degree Diploma - Business
Vancouver Community College
Masters Of Commerce - Commerce
Kurukshetra University
Business Of Commerce - Commerce
Kurukshetra University
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