Sheena Marie Capistrano

• Perform an array of functions that may include receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock in the warehouse loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage
• Performed general housekeeping and cleaning tasks.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

• Manages and leads a team of employees. Communicates company goals, safety practices and deadlines to team. Motivate team members and assesses performance. Provides help to management, Greet customers and lead them to their tables.
• Providing the customers them with information on on the day’s special or any deal that the shop may be running. Ensure that orders are repeated for accuracy.
• Dispense customers orders according to instructions provided
• Ensure that orders are delivered. Operate cash register to process payments.
• Assisted in taking and preparing orders from customers.

Making Daily Report monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.

• It is the primary responsibility of the Public Relation Assistant to greet incoming guests, provide excellent customer service, and to create a safe and friendly environment for the guests. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
• Manage VIP Lounges like Presidential Lounge Dignitaries Lounge serves coffee and foods.
• Detailed at the departure or arrival information counters on a shifting basis.
• Extends assistance to visitors and guest of MIAA particularly high ranking officials of the government both local & foreign.
• Provides answer to all inquiries and recommends possible solutions to whatever problem may be on hand.
• Gives accurate information in all areas, aspects and facilities of the airport.
• On-hand ready to assist during scheduled tours or ocular inspections & special events as per instructions from the supervisor.
• Renders extra service to passengers such as assisting the disabled, minors and attends to emergency situations.
• Performs other related functions as directed by the manager.
• Assisting VIP’s guest who accommodated at VIP rooms

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Ensure that each customer receives outstanding service by providing a friendly

environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

• Maintain an awareness of all promotions and advertisements