Sheena Abigail Pasabing
Quebec City,Canada
Summary
Professional in food service management, equipped to lead and optimize operations. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory control, and customer satisfaction. Reliable and adaptable to changing needs, ensuring smooth and efficient service.
Overview
17
17
years of professional experience
Work History
Food Service Supervisor
McDonald’s Canada
05.2023 - Current
- Responsible for training new staff
- Checking availability of items
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Keeping the restaurant clean and organize
Manager
Fatfinn – Kuwait Hills Food Stuff Company
12.2021 - 05.2023
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Assistant Manager
McDonalds - Al Maousherji Catering Company
07.2016 - 12.2021
- Responsible in Service, Production, MMB Ordering, and Inventory management system
- Assisting Store Manager in Month end reports
- Provides input together with the Store Manager in all the staff performance review
- Daily cash handling involves multiple cash drawers, drop safe and change safe
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
Service Crew
Al Mana Restaurants & Food Co.
05.2011 - 01.2014
- Took customer orders, recorded it into POS and returned change
- Maintain friendly and enthusiastic attitude toward customers and colleague
- Providing high quality of QSCV at all times
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
JEDS Cashier
Bonzer Foods Corporation
02.2008 - 01.2009
- Answer phone calls from the Call Center
- Take payment in exchange of items sold
- Ensuring all orders is accurate and complete
Education
MBA - MBA
Philippine Christian University
Dasmarinas Cavite, Philippines03-2025
Bachelor of Science - OFFICE ADMINISTRATION
PHILIPPINE CHRISTIAN UNIVERSITY
DASMARINAS CAVITE, PHILIPPINES08-2023
Skills
- Operations Management
- Multitasking Abilities
- Adaptability
- Reliability
- Customer Relations
- Time management abilities
- Quality Control
- Team building
- Employee Training
Languages
English
Professional Working
Timeline
Food Service Supervisor
McDonald’s Canada
05.2023 - Current
Manager
Fatfinn – Kuwait Hills Food Stuff Company
12.2021 - 05.2023
Assistant Manager
McDonalds - Al Maousherji Catering Company
07.2016 - 12.2021
Service Crew
Al Mana Restaurants & Food Co.
05.2011 - 01.2014
JEDS Cashier
Bonzer Foods Corporation
02.2008 - 01.2009
MBA - MBA
Philippine Christian University
Bachelor of Science - OFFICE ADMINISTRATION
PHILIPPINE CHRISTIAN UNIVERSITY
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