Sheena Whitfield
Calgary,AB
Summary
Over 25 years of progressive experience in Property Management. Detail-orientated and accurate. Dedicated Property Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
30
30
years of professional experience
Work History
Director - Property Management
Jones Lang LaSalle Real Estate Services (JLL)
07.2017 - Current
- Responsible for managing team of Property Managers in Alberta, Ontario, and Nova Scotia overseeing 4 million square feet of commercial, industrial, and retail properties
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership to guide operational strategy.
- Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Actively pursue strategies for clients, motivating and encouraging team members, focusing on opportunities and mentorship
- Direct oversight of repositioning a $15 million project of 356,000 square foot, three-building office complex to create an urban mixed-use development, fusing office and urban retail to create a go-to place to live, work, and play destination
- The renovation enhances the tenant experience through improved amenities, gathering, and collaborative spaces, including a chef-driven Food Hall, restaurants, brewery, cafe, and Tenant Lounge.
General Manager
McCor Management, a NewWest Enterprise Property Group (Alberta) Inc. Company
08.2007 - 07.2017
- Oversee and direct staff including Property Managers, Assistants, and Building Operators, hiring and training staff to become key resources in adding value to projects for clients through expertise in property analysis, client retention, property development, and lease renewal negotiations
- Oversee all operations, capital expenditures, budgeting, staffing, marketing, and public relations
- Foster new business relationships, and business development, review management agreements to commence strategies to increase profitability of the client, update Life Safety procedures, and guide Property Managers on what procedures to initiate in an emergency
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Act as a Property Manager for 500,000 square foot portfolio consisting of Office, Retail, and Industrial.
Property Manager
Colliers International
05.2001 - 06.2007
- Managed retail portfolio of approximately 400,000 square feet
- Portfolio consisted of product which had been poorly managed in all facets including leasing, operations, and tenant arrears
- Worked with the Client to turn portfolio around, bringing all outstanding maintenance items up to date, collecting significant amount of arrears, and commenced and completed numerous lease renewals
- Worked with the leasing community to re-tenant long-time vacancies and explored redesign plans for one property and if successful, redesign remaining four properties with the same theme.
Assistant Property Manager
Colliers International
01.2001 - 01.2007
- Assisted Senior Property Manager responsible for approximately 1.1 million square feet of commercial and retail properties
- In partnership with a client, contributed to the success of winning The Office Building of the Year (TOBY) Award both in Calgary and Nationally in 2006, the same building won the Suburban Office Building of the Year Award in 2003.
Administrative Assistant
Beutel Goodman Real Estate Group
01.2000 - 01.2001
- Administration of the entire Alberta portfolio, including industrial, retail, commercial and development properties.
Assistant Property Manager
O&Y Enterprise Alberta, Calgary
01.1994 - 01.2000
- Assisted Senior Property Manager responsible for approximately 1.2 million square feet of commercial, retail, and industrial properties.
Education
Bomi RPA Program
05.2024
Associate License -
Alberta Real Estate Council
01.2006
Legal Secretarial Honors Diploma -
The Career College, Calgary
12.1994
Skills
- Strong financial and accounting aptitude, leasing, and day-to-day operation of commercial property management
- Building operations, construction, and maintenance, and excellent computer skills
- Development of strategic and tactical operational plans for property and portfolio assets, driving internal and external service level performance through implementation and consistency
- Strategic Planning
- Strategies and goals
- People Management
- Operations Management
Accomplishments
Awarded the Property Management MVP for Canada in 2020.
Languages
Timeline
Director - Property Management
Jones Lang LaSalle Real Estate Services (JLL)
07.2017 - Current
General Manager
McCor Management, a NewWest Enterprise Property Group (Alberta) Inc. Company
08.2007 - 07.2017
Property Manager
Colliers International
05.2001 - 06.2007
Assistant Property Manager
Colliers International
01.2001 - 01.2007
Administrative Assistant
Beutel Goodman Real Estate Group
01.2000 - 01.2001
Assistant Property Manager
O&Y Enterprise Alberta, Calgary
01.1994 - 01.2000
Bomi RPA Program
Associate License -
Alberta Real Estate Council
Legal Secretarial Honors Diploma -
The Career College, Calgary
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