Sheena Thomas
Dryden,ON
Summary
Results-driven professional with a strong background in supervising cash register operations and staff training. Recognized for effective communication and problem-solving skills, contributing to a positive shopping experience and operational excellence. Detail-oriented with expertise in cash handling and point-of-sale management. Proven ability to enhance customer satisfaction and resolve conflicts efficiently.
Overview
2
2
years of professional experience
Work History
Cashier Supervisor
Sunset Husky
Kenora, Ontario
09.2024 - 12.2024
- Supervised daily cash register operations and staff performance.
- Managed cash handling, including deposits and reconciliations.
- Addressed customer concerns to maintain a positive shopping experience.
- Greeted customers and responded to requests for information.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Server/Prep Cook
The Burger Scoop
Ignace, Ontario
06.2023 - 10.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Assisted with food preparation and ensured cleanliness of work areas.
- Handled cash transactions and managed the point-of-sale system effectively.
- Provided excellent customer service to ensure satisfaction.
- Supported team members by delivering food and beverages promptly.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
WASA
Kenora, ON06-2024
Skills
- Cash handling and point-of-sale management
- Customer service and support
- Staff supervision and training
- Order processing and fulfillment
- Conflict resolution and mediation
- Problem solving
- Communication skills
- Team collaboration
- Attention to detail
- Memory retention
- Task prioritization
Problem Solving
- can solve issues independently or with peers
- will listen to other staff members
- go to proper authority when needed
- is self efficient when dealing with tasks
Reliable
- shows up on time
- can get tasks done
- always there to help when needed
- will be there to help others
References
References available upon request.
Timeline
Cashier Supervisor
Sunset Husky
09.2024 - 12.2024
Server/Prep Cook
The Burger Scoop
06.2023 - 10.2023
High School Diploma -
WASA