Sheena Schewaga

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Implemented effective financial management practices, improving cash flow and profitability.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Fostered strong professional network and partnership building skills to connect with quality leads.
• Contributed positively to the local community through involvement in various events or charitable organizations.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Provided patient care to ensure high levels of satisfaction and safety.
• Enhanced patient communication, offering clear and compassionate explanations.
• Delivered comprehensive patient assessments, ensuring accurate diagnosis and treatment.
• Educated patients on health maintenance for long-term well-being.
• Implemented care plans for diverse patient needs, ensuring personalized attention.
• Incorporating visceral massage
• Acupressure point release techniques
• Joint mobilization/ body management

• Managed client needs during labor with effective pain relief techniques such as massage, breathing exercises, and positioning adjustments.
• Promoted maternal well-being through comprehensive postpartum care plans that included mental health support resources and self-care strategies.
• Educated expectant families on the benefits of various childbirth methods, empowering them to make informed decisions about their birth experience.
• Supported birthing persons in achieving their desired birth experience by creating a calm and nurturing environment.
• Collaborated with medical professionals to ensure seamless communication and coordinated care throughout the birthing process.
• Assisted clients in preparing for labor and delivery through tailored birth plan consultations and childbirth education classes.
• Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.
• Enhanced client satisfaction rates through personalized follow-up visits focusing on individual needs assessment.
• Improved family dynamics by fostering open communication between partners during pregnancy, birth preparation, and postpartum phases.
• Empowered new parents by offering expert guidance on breastfeeding initiation, infant care, and bonding practices.
• Reduced stress levels of expectant families by providing continuous emotional support and addressing concerns promptly.
• Eased recovery time for postpartum clients through targeted self-care strategies and referrals to appropriate healthcare providers.
• Assisted with postpartum care and provided guidance on postpartum recovery.
• Taught childbirth preparation classes to expectant parents.
• Assisted in delivery of pregnancies in the designated environment to fit clients needs and wants

• Promoted a safe learning environment by enforcing proper hygiene practices and adhering to all health regulations within the instructional space.
• Mentored students in developing their professional portfolios and preparing for state licensure exams, contributing to high pass rates.
• Increased overall student satisfaction by providing personalized feedback on technique and progress during practical sessions.
• Established clear expectations for behavior and participation in class activities, leading to increased focus during instructional time.
• Assisted in the development of an effective assessment system, ensuring students received timely evaluations for skill improvement.
• Evaluated student performance through written tests and practical assessments, providing constructive feedback for growth and improvement.
• Facilitated workshops on self-care strategies for practitioners, emphasizing the importance of maintaining physical wellness as a successful massage therapist.
• Maintained accurate records of student attendance, progress, and performance, adhering to institutional requirements for documentation.
• Developed strong relationships with local employers, facilitating job placement opportunities for program graduates.
• Participated in ongoing professional development activities to maintain knowledge of industry standards and best practices for teaching massage therapy courses.
• Organized guest lectures from industry professionals, exposing students to current trends and career opportunities within the field of massage therapy.
• Collaborated with colleagues to develop a standardized curriculum, resulting in improved student understanding of massage therapy concepts.
• Enhanced student learning by incorporating hands-on massage techniques and real-world scenarios into lessons.
• Coordinated community outreach events, offering students the opportunity to practice their skills in real-world settings while promoting the program to potential clients and employers.
• Created engaging lesson plans that incorporated both theory and practice, ensuring a well-rounded education in massage therapy techniques.
• Advised students on career paths within the massage therapy industry based on individual strengths and interests, guiding them toward fulfilling professional pursuits.
• Managed classroom resources effectively, ensuring all necessary materials and equipment were available for successful instruction.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Collaborated with other massage instructors to implement best practices to enhance student learning.
• Increased learning initiatives by educating students using methods and laboratory studies.
• Collaborated with other massage instructors to implement best practices to enhance student learning.
• Analyzed clinical settings' success in helping students achieve course and program outcomes.
• Assigned students to patients based on students' learning objectives and patient needs.
• Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
• Evaluated students' competencies through written assignments and examinations.
• Provided immediate and constructive feedback to students individually and as group.
• Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
• Offered aromatherapy, hot stones and cupping as part of massage treatments.
• Collaborated with physical therapists and other medical professionals to provide holistic care.
• Assessed medical histories and conditions of clients to determine contraindications to massage services.
• Maintained client treatment records and designed long-term care programs for return customers.
• Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
• Evaluated client conditions to recommend appropriate massage therapy methods.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

Instructor of the advanced massage therapy program. Creating and writing massage therapy program. Teaching both theory and practical techniques.