SHEENA ROSE LISONDRA
Surrey,British Columbia
Summary
Experienced retail professional with over 20 years of industry expertise, committed to delivering exceptional results. Skilled in sourcing quality goods and implementing strategies for business growth. Proficient in conducting research, managing inventory, and providing top-notch customer service. Seeking a challenging opportunity to leverage skills and experience for continued success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Community Support Worker (Casual)
Verve Inspired Senior Living - The Village Langley
05.2025 - Current
- Provide support to persons living with dementia.
- Provide support to Villagers in accordance with their plan of care or personal service plan.
- Support Villager with nutrition intake by providing direct and indirect meal assistance including meal preparation, creative plating of food and food service.
- Support Villager with life enrichment opportunities such as programs and entertainment.
- Complete other duties or tasks as assigned by Village management.
Cook / Food Service Supervisor
J. Sun Food Corporation - Baik Mi Korean Restaurant
05.2023 - 12.2024
- Prepare, cook and serve complete meals or individual dishes and foods.
- Inspect and ensure that the food prep area, kitchen and food service are clean and sanitized.
- Maintain accurate food inventories and supplies.
- Performing such other duties that may be assigned from time to time – customer service, taking orders, supervise and train new employees.
- Boost the overall sales through excellent feedback and reviews in customer service and was featured on the community facebook because of its quality service and preparation.
Senior Buyer - Senior Merchandise Manager
Kareila Management Corp - S&R Membership Shopping
03.2011 - 05.2023
- Purchase, forecast and analyze product performance such as cost, sales, margin and inventory.
- Received a promotion for successfully managing the 2 departments under food division.
- Managed over $100M purchase order for local and international suppliers.
- Develop and launch new product that became the top 20 sales of the total food division.
- Became part of the planning, implementation and establishment of team to open new stores from 5 to 23 stores in Year 2011-2023.
- Create and maintain harmonious relationships with vendors which resulted in exclusive agreements.
- Train, mentor and assess potential talent.
- Travelling to attend and represent company at local and international (US, Europe, Asia) trade shows to source potential suppliers, select and assemble new products.
Assistant Buyer
Gourdo’s Inc.
05.2007 - 03.2011
- Processing, reviewing and tracking replenishment order.
- Analyzing sales data and conducting competitor research to efficiently order merchandise according to sales trends, implementing, consolidating, analyzing markdowns and promotions.
- Monitoring timely delivery of merchandise through consistent communication with distribution centers and vendors.
Restaurant Manager
Chowking – Petron Marketing Corporation
03.2007 - 05.2007
- Providing support to kitchen by cooking, preparing food in the pantry and assisting customer in the dining facility.
- Coordinating with the staff to ensure customer satisfaction.
- Directing employees, identifying training needs and organizing, training sessions.
- Supervising the operations of the restaurant.
Admin Assistant
PTS Corporation
03.2006 - 03.2007
- Performing a clerical task by scanning, filling and copying, documents.
- Screening phone calls to take messages and inquiry of the tenants in a condominium.
- Preparing and monitoring invoices.
- Coordinating repairs of the internet and phonelines of tenants in a condominium.
Restaurant Manager
KFC Restaurant
01.2004 - 11.2005
- Completing store operational requirements by scheduling and assigning employees; following up on work results
- Maintaining store staff by recruiting, selecting, orienting and training employees
- Ensuring availability of merchandise and services; maintaining inventories
- Protecting employees and customers by providing a safe and clean store environment
- Contributing to team effort by accomplishing related results as needed.
Service Crew
KFC Restaurant
01.2003 - 01.2004
- Assisting in dining room and cashiering, cooking and preparing food for customers.
- Verifying freshness of food and ingredients by checking quality, keeping track of new and expired items and rotating stocks.
- Maintaining the cleanliness, sanitizing and organizing food preparation zones.
- Recognized as Best DSO.
Education
Diploma - undefined
Bachelor of Science - Marketing major in Retail Management
University of Makati
04.2003
Skills
- Strong analytical thinking, negotiation, and communication skills
- Demand Supply Planning, Forecasting, Customer Service, Market Analysis
- Advance understanding of office applications, including MS Office (Word, Excel, PowerPoint, Outlook)
- Knowledgeable in JDA Merchandise Management System (MMS), Business Intelligence System (BI) and POS
Certification
- Advanced Food Safety Certification Safechek - BC, CA
- Serving It Right - BC, CA
- Supervisory and Management Skills Training - S&R, PH
- Management Trainee and Junior Development Program - KFC, PH
- Operations Training - KFC, PH
Languages
English
Full Professional
Timeline
Community Support Worker (Casual)
Verve Inspired Senior Living - The Village Langley
05.2025 - Current
Cook / Food Service Supervisor
J. Sun Food Corporation - Baik Mi Korean Restaurant
05.2023 - 12.2024
Senior Buyer - Senior Merchandise Manager
Kareila Management Corp - S&R Membership Shopping
03.2011 - 05.2023
Assistant Buyer
Gourdo’s Inc.
05.2007 - 03.2011
Restaurant Manager
Chowking – Petron Marketing Corporation
03.2007 - 05.2007
Admin Assistant
PTS Corporation
03.2006 - 03.2007
Restaurant Manager
KFC Restaurant
01.2004 - 11.2005
Service Crew
KFC Restaurant
01.2003 - 01.2004
Diploma - undefined
Bachelor of Science - Marketing major in Retail Management
University of Makati
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