Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHEENA RIVERS

Cranbrook,BC

Summary

Accomplished Director of Human Resources and Labour Relations offering comprehensive experience developing HR functions, cultivating a positive work environment, and collaborating with all levels of management. Expertise in managing a remote workforce, both geographically and virtually. Experience in human resources leadership and organizational development. Persuasive communicator and decisive team manager. Demonstrated strong business acumen with in-depth knowledge of strategic planning and organizational engagement. Goal-oriented and personable professional committed to improving and increasing organizational effectiveness.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Human Resources and Labour Relations

NEXUS Community Support Society
07.2021 - Current
  • Maintained "open door" policy to encourage employee communications and resolution of issues. Managed 300 employee workforce.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Developed succession plans and promotion paths for staff.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Conducted workplace investigations.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

Indigenous Education Worker

School District No 5
02.2013 - 12.2020
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Worked with Indigenous students and families in academic, social, emotional, cultural and behavioural capacities.
  • Supported students, families, and school communities in culturally appropriate and respectful manner
  • Developed therapeutic relationships and create plans based on client's interests, abilities and needs.

School Counsellor

School District No 5
01.2019 - 06.2019
  • Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
  • Maintained positive relationships with students, faculty, and administration.
  • Coordinated with outside agencies to determine students receive appropriate services and resources.
  • Used data to monitor students' progress and recommend solutions for improvement.
  • Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
  • Developed and implemented individualized behavior plans to assist students with achieving academic and behavioral goals.

Education

Post Graduate Certificate - Human Resources Management

Simon Fraser University
Burnaby, BC
06.2023

Master of Clinical Social Work -

University of Calgary
Calgary, AB
10.2019

Bachelor of Social Work -

University of Victoria
Victoria, BC
06.2015

Skills

  • Workforce Trends and Analysis
  • HR Strategy
  • Strategy Development
  • Operational Efficiency
  • Performance Management Systems
  • Complaint Response
  • Analytical and Critical Thinking
  • Leadership Training
  • Employee Feedback and Recognition
  • Employee Engagement
  • Culture Transformation

Certification

  • Registered Social Worker with BC College of Social Workers.
  • Trauma Informed Care Workplace Trainer
  • CPHR Candidate.

Timeline

Director of Human Resources and Labour Relations

NEXUS Community Support Society
07.2021 - Current

School Counsellor

School District No 5
01.2019 - 06.2019

Indigenous Education Worker

School District No 5
02.2013 - 12.2020

Post Graduate Certificate - Human Resources Management

Simon Fraser University

Master of Clinical Social Work -

University of Calgary

Bachelor of Social Work -

University of Victoria

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SHEENA RIVERS