Sheena Pahwa
North Bay,ON
Summary
Experienced professional with a varied background in keeping people safe, helping clients, managing documents, and serving customers well. Good at working with teams, solving problems, and following rules. Skilled in talking to clients, organizing papers, and making sure things are correct. Can give support and guidance to people facing tough times and direct them to the right help. I am looking for chances to use my skills in different places and make a positive impact. I always aim to do my best and follow the rules in everything I do.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Canadore College Residence
North Bay, Ontario
08.2024 - Current
- Greeted customers and made them feel welcome
- Managed calls, redirected them, and took messages
- Handled mail, courier services, and other correspondence
- Completed basic bookkeeping and filing.
- Explained policies and procedures to students.
Resident Advisor
Canadore College Residence (Campus Living Centres)
North Bay, Canada
08.2023 - 12.2023
- Participated in regular staff meetings and training sessions
- Overview of resident and guest front desk operations
- Kept precise records of intentional conversations with the residents
- Worked together with advisers to settle conflicts and implement policies
- Provided support and advice to the residents regarding their personal and academic challenges and referred to the resources available in the college and residence.
Administrative Assistant
Canhood Immigration Solutions Inc.
05.2023 - 08.2023
- First contact for clients, handle inquiries, and keep clients informed
- Implemented documentation processes for visa applications
- Organize and maintain client files, and ensure the accuracy of paperwork
- Handle general office duties, answering phones and ordering supplies
- Ensure documents comply with regulations and firm standards
- Input client information accurately into the firm's database.
Sales Associate
American Eagle
05.2023 - 08.2023
- Help customers find products and answer questions
- Know products well to assist customers accurately
- Keep the store clean and organized
- Participate in training sessions
- Follow company policies and procedures.
Education
Post Graduation Diploma - Business Management -
Canadore College
North Bay, ON09.2024
Post Graduation Diploma - Business Management -
Canadore College
North Bay, ON12.2023
Diploma in Aesthetics -
Shweta Gaur Academy
India02.2020
BSc. Fashion Design -
International Institute of Fashion Design
India05.2014
Skills
- Communication Skills
- Customer Services
- Multi-tasking and leadership skills
- Computer Skills
- Organization
- Problem-Solving
- Cash Handling
- Project Management
- Customer Service
Certification
- First Aid and CPR
- Opening Minds (Mental Health Commission of Canada)
References
- Patricia Abella, Residence Life Coordinator - Canadore College Residence (Campus Living Centres), pabella@canadoreresidence.ca, 705-542-1595 Ext. 7007
- Shubham Sharma, Residence Services Representative – Canadore College Residence (Campus Living Centres), ssharma@canadoreresidence.ca, +1-365-275-3013
- Ravneet Kaur Brar, Director - Canhood Immigration Solutions, +1-365-777-2567
- Kamal Kaur, Sales Supervisor - American Eagle, ikamalkaur1311@gmail.com, +1-905-598-7111
Timeline
Front Desk Receptionist
Canadore College Residence
08.2024 - Current
Resident Advisor
Canadore College Residence (Campus Living Centres)
08.2023 - 12.2023
Administrative Assistant
Canhood Immigration Solutions Inc.
05.2023 - 08.2023
Sales Associate
American Eagle
05.2023 - 08.2023
Post Graduation Diploma - Business Management -
Canadore College
Post Graduation Diploma - Business Management -
Canadore College
Diploma in Aesthetics -
Shweta Gaur Academy
BSc. Fashion Design -
International Institute of Fashion Design
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