Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sheena LaBossiere

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

President

NATO Social Club
06.2021 - 06.2023
  • Managing and forwarding on requests from Clients for legal assistance
  • Responsible for the management of Corporate Clients.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Assisted with special events and programs.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Facilitated community outreach to expand participation and support.
  • Coordinated and managed volunteer activities for community service projects.

Corporate Services Assistant

Fillmore Riley LLP
03.2017 - 07.2019
  • Preparation and processing of annual corporate documents, maintenance of corporate files and minute books
  • Tasked with providing legal administrative and secretarial support to multiple lawyers
  • Monitored invoices and backup documentation for proper authorization.
  • Entered invoices into accounting software for payment.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Legal Assistant

Allen & Company
07.2013 - 08.2016
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Created spreadsheets to track client progress and document billable hours.
  • Communicated pertinent information to clients via phone, email, and mail.

Guest Service Agent

Holiday Inn Express & Suites
09.2011 - 07.2013
  • Strives for 100% guest satisfaction by providing fast and friendly genuine hospitality and by exceeding guest expectations
  • Provides guests with assistance at the front desk during check-in and check-out processes and throughout their stay
  • Was promoted in to a supervisory-type position, became responsible for A/R, training and loyalty program maintenance and promotion.
  • Collected room deposits, fees, and payments.
  • Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Assistant General Manager

VI Fitness for Women
01.2012 - 11.2012
  • Responsible for greeting members, answering telephones, general office duties
  • Provided tours to potential members, completed enrollments and contracts.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.

Cashier

Lordco Auto Parts
10.2010 - 09.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Partially completed Bachelor of Business Administration - Accounting -

North Island College
Courtenay, BC
01.2010

Skills

  • Working knowledge of internet, word processing, PowerPoint, Excel, and accounting software; excellent typing skills
  • Strong background in database entry, billing and invoicing, spreadsheet development and event planning
  • Good interpersonal skills, works well with others; takes direction well
  • Strong organization skills
  • Creative and resourceful in producing results with minimal direction

References

References are available on request.

Languages

English
Native or Bilingual
French
Elementary

Timeline

President

NATO Social Club
06.2021 - 06.2023

Corporate Services Assistant

Fillmore Riley LLP
03.2017 - 07.2019

Legal Assistant

Allen & Company
07.2013 - 08.2016

Assistant General Manager

VI Fitness for Women
01.2012 - 11.2012

Guest Service Agent

Holiday Inn Express & Suites
09.2011 - 07.2013

Cashier

Lordco Auto Parts
10.2010 - 09.2011

Partially completed Bachelor of Business Administration - Accounting -

North Island College

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Sheena LaBossiere