Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheeba Deen

Kingston,Canada

Summary

Results-driven Human Resources professional with more than eight years of experience in a fast-paced environment along with graduation in Master of Business Administration in Human Resources Management. Accomplished at Human Resources Strategies, Strategic Recruitment, Employee Relations, Staffing, EDI, Talent Acquisition, Employee Engagement, and Business Operational Roles.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Human Resources Specialist

Ongwanada
01.2023 - Current
  • Supporting the Director-Human Resources and line managers in the full range of Human Resources activities with foundational knowledge of HR policies and practices, compliance requirements, and risk implications of HR decisions in both union and non-union work environments, including: Full cycle Recruitment, Onboarding, Orientation, Hiring, employee relations, compensation and benefits
  • Recruitment Strategies for sourcing, reviewing resumes, pre-Screening, scheduling and conducting interview, making an offer, completing reference checks and orientation Participate in hiring events (campus events and virtual job fairs) Responds to general email/phone inquiries, initiates appropriate actions, locates requested information, and resolves routine problems
  • Support the implementation of new talent acquisition technology solutions from start to finish and ensure successful adoption by end-users
  • Provide ongoing support after the project is completed
  • Facilitate employee requests and questions, resolving union related issues, concerns and queries as needed
  • Address grievances, solve issues support the change management support and engagement for managers toward their teams
  • Represent management in Employee/Labour relations union meetings and address grievances if any
  • Lead the employee relations committee
  • Guide others through STD, LTD, retirement, Maternity/Parental leaves, personal leaves of absence process Process changes to employee vacation/salary entitlements, job status, benefits and notify the applicable department/agencies, e.g
  • Payroll, Scheduling, Insurance carrier
  • Provides support during Collective Bargaining and grievance process as required

Human Resources Administrator

Queen’s University
05.2019 - 01.2023
  • Reported to the Director, Human Resources and supported the HR department in all aspects of the employment relationship including Talent Acquisition, HR policies, Collective agreements, Payroll, Benefits administration, Staffing, Onboarding, Orientation, Attendance management, and employment related issues as per USW 2010, QUFA, and university policies
  • Responsible for end-to-end Recruitment, preparing job adverts, Screening, Scheduling, interviewing candidates, Prepared Offer letter through CareerQ, hired and enrolled in PeopleSoft HR
  • Use Applicant Tracking System to keep track of open roles in CareerQ Conducted survey and suggestions to improve quality of hire and other employee engagement initiatives
  • Administered HR policies, HRIS, Pension, Employee Benefits and Attendance Management through ERP system
  • Coordinated with staff/students, departments and faculty for ensuring adherence to collective agreements, University policy, ESA standards, Workplace Health & Safety, AODA training, and Labour laws Departmental and Financial Assistant Reported to the Director, Administration and Planning, and responsible for HR process, account administration, payroll preparation and a wide range of human resources and administrative duties
  • Ensuring timely and accurate administration of academic-specific processes, such as appointments, renewals, continuing eligibility, promotion, merit, workload, and compensation in PeopleSoft HR
  • Coordinate with the Faculty Relations Office and central HR for obtaining various information and data
  • Preparing necessary documents for hiring Instructor, Students, Staff, and casual employees as per collective agreements USW 2010, QUFA, PSAC and university policies
  • Assisting with the annual budget preparation, allocation, and management
  • This involves collection, preparation of financial spreadsheets and monthly reports, setting up and reconciling accounts.
  • Implemented change management strategies during organizational restructuring, ensuring smooth transitions for staff members.
  • Conducted comprehensive job analyses to identify key recruitment needs, improving the quality of new hires.
  • Supported HR department''s strategic planning process by conducting research on industry trends and best practices.
  • Administered benefits packages for employees, ensuring accuracy and compliance with applicable regulations.
  • Evaluated effectiveness of current HR programs and initiatives, identifying areas for improvement and recommending actionable solutions.
  • Contributed to talent acquisition efforts by crafting compelling job postings that attracted qualified candidates from diverse backgrounds.
  • Streamlined HR processes for increased efficiency, resulting in improved overall project coordination.
  • Facilitated labor relations by mediating disputes between employees and management, resolving conflicts amicably.
  • Mitigated project risks with accurate requirements gathering, planning and ongoing problem-solving.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.

HR Business Partner

Olam International
09.2016 - 01.2018
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Drafted and submitted budget proposals to fulfill departmental needs while maintaining awareness of spending constraints.
  • Supported company needs through analysis of trends in personnel retention and compensation.
  • Partnered with the Leadership team to drive elements of the Talent Management Strategy (End to end recruitment, Onboarding, organizational development, compensation, employee relations, engagement and training & development, market analysis and trends, employee communications, Statutory, Payroll, and Performance Management by supporting the Vice President HR) Coordinated with managers to meet deadlines on employee Goal Setting process, Employee Self-Appraisal, Performance Assessment Discussion and Performance rating / ranking process
  • Collaborated with business leaders to align HR strategy with overall organizational goals and objectives.
  • Drove collaborative solutions to expressed deficiencies and established protocols for identifying and securing strategic partnerships.
  • Optimized performance management systems, leading to increased employee productivity and job satisfaction.
  • Managed cross-functional teams to address complex HR challenges and drive positive change within the organization.
  • Managed large-scale HR projects, ensuring timely completion and successful outcomes.
  • Improved training effectiveness by developing customized learning solutions tailored to individual needs.
  • Diplomatically disseminated project information critical to deliverable integrity at appropriate time in project lifecycle.
  • Cultivated awareness of project management processes, tools and procedures.
  • Assisted in meeting compliance standards by conducting thorough audits of HR documentation.
  • Introduced diversity and inclusion initiatives, fostering a more inclusive workplace culture.
  • Conducted thorough compensation analyses, ensuring fair pay practices across the company.
  • Promoted a culture of continuous improvement through implementation of employee development programs.
  • Streamlined recruitment processes for faster candidate sourcing and reduced time-to-fill rates.
  • Developed comprehensive onboarding programs for new employees, resulting in higher retention rates.
  • Spearheaded employee recognition programs, boosting morale and promoting a positive work environment.
  • Reduced labor costs through effective workforce planning and proactive talent management practices.
  • Organized and managed payroll and timekeeping operations.
  • Strengthened relationships with external partners such as recruitment agencies or benefit providers to leverage resources effectively.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Collaborated and worked with the department heads for Manpower Budgeting, Forecast, and competency mapping process (i.e
  • Job evaluation, competency-based job description, training, and recruitment)
  • Increased diversity inclusion from 15% to 42% in mid and senior level recruitment
  • Implemented employee assimilation program for new joiners Customized strategies for different types of vacancies, including the wording of job profiles, social media techniques and websites used
  • Coordinated and conducted Employee connect programs, HR connect sessions, new hire orientation program, Policy Brush-Up programs, HRIS training, Women Council Forum, Leadership connect, Employee survey, Cultural Committee, Focus Groups, Town Hall, R&R/Awards ceremony, Fun Activities & Corporate Sports, Employee Relation and Policies Compliance.
  • Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Implemented best practices in change management to minimize disruptions during project transitions or scope adjustments.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Human Resources Project Officer

Fortis Healthcare Ltd (New Healthcare Project)
10.2012 - 09.2016
  • Provided Human Resources support in all areas of HR for the new Healthcare Project by coordinating with various department heads, front line staff, Medical doctors, Medical administrative staff and other external agencies
  • Successfully implemented and migrated to Oracle ERP on the targeted launch date
  • Worked on construction site for this new project for end to end recruitment, process improvement and to address employee related issues
  • Started with 50 employees and recruited about 400 plus new staff
  • Processed bulk recruitment, bulk onboarding and set up the department, policy framing and preparing SOPs
  • Met with department heads regularly to understand the talent needs and strategies
  • Provided end user training in all modules with various employee information to use the Oracle ERP systems
  • Trained and coached employees with policies, procedures, employee engagements, formed committees, organized events
  • Prepared training calendars, training need analysis etc
  • Process champion for the Oracle HRMS migration project
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
  • Managed risk effectively by identifying potential issues early on and developing mitigation strategies accordingly.
  • Earned recognition for outstanding project management skills, receiving positive feedback from both internal and external stakeholders.
  • Championed employee engagement initiatives within the team, fostering a cohesive and motivated workforce focused on delivering results.
  • Coordinated with vendors, suppliers, or external partners as needed to secure necessary resources for successful project completion in a timely manner.
  • Established strong relationships with stakeholders, ensuring clear communication channels and managing expectations throughout the project duration.
  • Demonstrated exceptional problem-solving abilities by addressing complex challenges encountered during the course of projects swiftly and effectively.
  • Delivered projects on time and within budget, showcasing strong financial management skills in tracking expenses and controlling costs.
  • Enhanced team performance by conducting regular progress meetings and providing constructive feedback to team members.
  • Adhered to strict industry regulations and compliance requirements, safeguarding the organization''s reputation in a competitive market landscape.
  • Conducted thorough post-project analysis to identify areas for improvement in future initiatives, driving continuous process improvements within the organization.
  • Improved project efficiency by streamlining communication and ensuring timely completion of tasks.
  • Collaborated with cross-functional teams to ensure seamless integration and alignment of project objectives across departments.
  • Spearheaded process improvements initiatives aimed at increasing productivity levels among team members while reducing operational inefficiencies.
  • Facilitated change management processes to accommodate evolving business needs while maintaining focus on overall project goals.
  • Planned, designed, and scheduled phases for Oracle project for the go live date.
  • Maintained open communication by presenting regular updates on project status to stake holder.

HR Officer

PepsiCo India Holdings
05.2012 - 09.2013
  • Responsible for HR operational and Learning & Development for Pepsico South India Region i.e five manufacturing plants and four marketing units
  • Operation and maintenance of HR systems
  • Organized & anchored Leadership programs, Town hall meetings, Learning and Development programs, Sales Meet, Fun activities, CSR activities, Employee Connect Programs, Workshops, corporate training, and other special occasions.

Education

PMI

Master of Business Administration - Human Resource Management

University of Pondicherry
01.2012

Bachelor of Arts - Corporate Economics

University of Madras
01.2010

Skills

  • Proficient in MS Office Suite (Outlook, Excel, PowerPoint, Office 365, Word, office OC), Adobe
  • HR strategies
  • Recruitment Strategies
  • Employee Relations
  • Change Management
  • HR Analysis
  • Project Management
  • Data Management
  • ERP: PeopleSoft , SAP, Oracle ERP, CareerQ, Dayforce, FAST, ERS and other ATS systems
  • Critical thinking and problem solving
  • Teamwork and collaboration
  • Attention to detail
  • HR policies and procedures
  • Union experience: QUFA, PSAC, USW,OPSEU, QUPE
  • Data Management & Record Keeping
  • HR analytics
  • Project Scheduling
  • Organizational Development
  • Talent management
  • Workforce improvements
  • Training programs
  • Workforce Planning
  • Contract Negotiation
  • Succession Planning

Certification


  • working towards PMP - Project Management Professional certificate through PMI

Timeline

Human Resources Specialist

Ongwanada
01.2023 - Current

Human Resources Administrator

Queen’s University
05.2019 - 01.2023

HR Business Partner

Olam International
09.2016 - 01.2018

Human Resources Project Officer

Fortis Healthcare Ltd (New Healthcare Project)
10.2012 - 09.2016

HR Officer

PepsiCo India Holdings
05.2012 - 09.2013

PMI

Master of Business Administration - Human Resource Management

University of Pondicherry

Bachelor of Arts - Corporate Economics

University of Madras

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Sheeba Deen