Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sheeba Chaturvedi

Canada

Summary

Dynamic sales strategist with a proven track record of driving business growth through expert CRM and digital consulting. Achieved a 90% database growth in North America, leveraging artificial intelligence , business intelligence cloud computing. Skilled in building robust customer relationships and transforming business landscapes. Amazing sales skillsets in driving the go-to-market strategies across verticals (BFSI, Shipping & Logistics, Hospitality, Travel & Leisure and Manufacturing) across horizontals service offerings by leveraging my expertise in outsourcing, digital, and consulting.

Overview

11
11
years of professional experience

Work History

Portfolio Administrator (Sales)

HomeEquity Bank
02.2020 - 08.2024
  • Developed comprehensive financial models for portfolio analysis, allowing for more informed decision-making in asset selection processes.
  • Working closely with international sales team and multinational teams to exceed revenue and profit goals of the bank and liaising with various internal and external business partners to ensure the timely and accurate processing.
  • Growing book of business by onboarding new clients.
  • Close sales by calling leads and effectively managing the sales process from start to finish
  • Resolved complex client inquiries regarding account transactions or holdings promptly and professionally, maintaining high levels of customer satisfaction.
  • Managed relationships with custodians, brokers, and other external service providers to ensure seamless client experience.
  • Modeled and simulated potential investments to gauge returns and diversify portfolios.
  • Achieving success within diverse industries ranging from custom fabrication to global event sponsorship sales and business development.

Deputy Manager -Global Sales

WNS Global Services
01.2015 - 07.2019
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Responsible for driving the go-to-market strategies for the company across seven key verticals ( BFSI, Logistics, Travel , Shipping, Hospitality, Travel & Manufacturing)and three horizontal service offerings of WNS across North America.
  • Deep expertise in outsourcing, digital, and consulting solutions.
  • Deep understanding of business transformations and it's impact of business and growth.
  • Generated US$45M new business from leading airlines in NA
  • Major responsibilities included the combination of hunting new business opportunities as well as managing the existing accounts.
  • Working closely with strategic planning, operations management, mergers and acquisitions, and AI and digital strategy areas of business.
  • Responsible for transforming businesses through services and enabling capabilities to drive value for companies, clients and end customers.
  • Identifying new business trends.
  • Achieved 90% growth in database of NA in the span of 2 years
  • Conceptualized innovative ideas , developing a network strategies to drive sales.
  • Planned , directed and evaluated the activities to develop and implement advertising campaigns to promote B2B sales of products and services
  • Added Value to the bottom and top line of business


Marketing and Pre-Sales Consultant

Compassites Software Soultion
04.2013 - 01.2015
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Stayed knowledgeable on latest innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Maximized customer retention by resolving issues quickly.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to team objectives in fast-paced environment.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed, maintained and utilized diverse client base.
  • Built diverse and consistent sales portfolio.

Education

Bachelor of Science - Science

Nagpur Univerity
Nagpur-India

MBA - Marketing Management

ISBR (Bangalore University)
Bangalore -India

Skills

  • Customer relationship management
  • CRM proficiency
  • Expertise in sales
  • Technical demonstration
  • Technical Problem Solving
  • Digital consulting
  • Artificial intelligence
  • Cloud computing
  • Business Transformation
  • SAAS
  • Enterprise Applications
  • Data & Sustainability

Languages

English
Full Professional

Timeline

Portfolio Administrator (Sales)

HomeEquity Bank
02.2020 - 08.2024

Deputy Manager -Global Sales

WNS Global Services
01.2015 - 07.2019

Marketing and Pre-Sales Consultant

Compassites Software Soultion
04.2013 - 01.2015

Bachelor of Science - Science

Nagpur Univerity

MBA - Marketing Management

ISBR (Bangalore University)

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Sheeba Chaturvedi