Strong professional skills in customer relations, office administration and management support. I have developed the ability to manage, collaborate and execute effectively in any position assigned.
Work History
Sales Manager
9 Years 11 Months
Best Western Plus Airport Inn & Suites | 10.2016 - Current
Manage client accounts, drive and exceed revenue target.
Increase clientele, provide training to front desk staff in relation to customer service.
Prepare Meeting rooms & collaborate on events for staff and clients.
Assist and support management staff in the operation of the business.
Hotel
Achievements/Tasks
Donor Service Representative
3 Years 3 Months
Institute On Community Living | 05.2015 - 08.2018
Book & Schedule donation pick-ups.
Update phone database and timesheets using excel.
Train new employees and provide administrative support.
Non Profit Organisation
Achievements/Tasks
Front Desk Agent
1 Year 9 Months
Best Western Harvest Inn | 06.2010 - 03.2012
Book and maintain reservation database.
Offer superior customer service, manage cash register & POS systems.
Train new employees and offer support to catering department.