Sheana Hemmings
Toronto,ON
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Overview
10
10
years of professional experience
Work History
Massage Therapist
Playa hall Jamaica
01.2021 - 01.2023
- Perform wide range of therapeutic massages which includes Hot stone massage, Swedish massage, Deep tissue, Body scrub, Bamboo massage
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
Pubic Area Attendance
Grand Palladium
03.2021 - 12.2021
- Provide great customer service
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Checked and replenished amenities in guest rooms and common areas.
- Inspected furniture for damage or wear and tear.
Spa Attendant
GRAND PALLADIUM
01.2013 - 01.2020
- Maintains a clean and safe environment
- Greeted customers, answered questions and provided information about services.
- Provided customer service and support to guests in the spa area.
- Assisted with booking appointments and processing payments for services.
Education
School of Cosmetology And Barbaring
Montego Bay,Jamaica08-2016
Hanover Educational Institute
Hanover,Jamaica09-2005
Green Island High School
Haover,Jamaica09-2004
Skills
- Customer Needs Assessment
- Massage Therapy
- Service Optimization
- Reflective Listening
Skills Experience
- Observe and response to verbal and non-verbal signals to provide comfort
- Delivered friendly service and demonstrate respect and communication
- Maintained excellent knowledge of company practices and procedures
- Cooperated with team members to ensure that tasks are done appropriately
- Demonstrated ability to skillfully resolve issues; listened attentively to concerns
References
- Miss Girda Kerr, JP (Justice of the Peace), 876-485-8312
- Mr. Norval Hall, Principal, 876-405-0071
Timeline
Pubic Area Attendance
Grand Palladium
03.2021 - 12.2021
Massage Therapist
Playa hall Jamaica
01.2021 - 01.2023
Spa Attendant
GRAND PALLADIUM
01.2013 - 01.2020
School of Cosmetology And Barbaring
Hanover Educational Institute
Green Island High School
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