Shazia Sheikh
Hamilton,ON
Summary
A proficient and compassionate physiotherapist with 7+ years of experience with a strong background in musculoskeletal and neurological rehabilitation. Dedicated to providing evidence-based care and empowering the patients to achieve optimal functional outcomes.
Overview
8
8
years of professional experience
Work History
Front Desk Representative
Decathlon
Burlington
10.2023 - Current
- Assisted customers with product selection, ordering, billing,returns,exchanges and technical support.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified opportunities for upselling additional products and services based on customers past purchases and needs.
- Checking and maintaining the inventory and ordering stock as needed.
- Gathered customer feedback through surveys, google reviews and openvoices and used the data to improve customer service.
- Maintained a high level of professionalism when dealing with difficult customers.
Senior Physiotherapist
Physioplus Physiotherapy and Sports Injury Clinic
Chandigarh, IN
12.2016 - 06.2023
- Assess the physical condition of patients to diagnose and plan appropriate treatment
- Used a range of techniques to strengthen and stretch muscles and joints to improve patient mobility such as massage, hydrotherapy, breathing and relaxation techniques
- Designed treatment programs using equipment's like moist heat packs, electronic modality and ice packs, ultrasound and electrotherapy to ease pain, reduce swelling and improve range of motion
- Re-trained patients to walk or to use devices such as walking frames, splints, crutches and wheelchairs
- Educated patient to prevent injury and disability to lead healthy lifestyle
- Maintain patients record
- Conducted individual and group therapy.
Education
Masters in Physiotherapy (Musculoskeletal) -
Garhwal University
05.2019
Bachelors in Physiotherapy -
Baba Farid university
06.2016
Skills
- Problem-solving skills
- Time Management
- Strong verbal communication
- Listening Skills
- Supply stocking
- Front desk management
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Front Desk Representative
Decathlon
10.2023 - Current
Senior Physiotherapist
Physioplus Physiotherapy and Sports Injury Clinic
12.2016 - 06.2023
Masters in Physiotherapy (Musculoskeletal) -
Garhwal University
Bachelors in Physiotherapy -
Baba Farid university