Karman Kaur
Mississauga,ON
Summary
Dedicated and enthusiastic restaurant professional with one year of experience in fast-paced dining environments. Seeking to leverage my skills in customer service, teamwork, and problem-solving to contribute to the success of [Target Restaurant/Company Name].
Overview
1
1
year of professional experience
Work History
Host
Maples
01.2024 - 06.2024
- Greeted and seated guests, managing waitlists and reservations to optimize seating efficiency
- Assisted with event planning and coordination, including private parties and special events
- Provided information about the menu, restaurant policies, and local attractions to enhance the guest experience
- Trained and mentored new host staff, improving team performance and customer satisfaction
- Addressed and resolved customer concerns with professionalism and courtesy.
Server
Hawkers
07.2023 - 12.2023
- Delivered exceptional customer service in a high-volume restaurant, consistently receiving positive feedback from guests
- Managed up to 20 tables per shift, ensuring timely and accurate order processing
- Collaborated with kitchen and bar staff to facilitate smooth service and address any issues promptly
- Handled cash and credit transactions, maintaining accurate financial records and balancing the cash drawer at the end of each shift
- Upsold menu items and specials, contributing to a 10% increase in average check size.
Education
High School Diploma - Tourism and Hospitality Management
George Brown College
Toronto, OntarioSkills
- Excellent communication and interpersonal skills
- Strong problem-solving and multitasking abilities
- Proficient in point-of-sale (POS) systems and cash handling
- Knowledge of food safety and hygiene standards
- Ability to work effectively in a team-oriented environment
References
Available upon request.
Languages
English
Professional Working
Hindi
Native or Bilingual
Panjabi
Native or Bilingual
Timeline
Host
Maples
01.2024 - 06.2024
Server
Hawkers
07.2023 - 12.2023
High School Diploma - Tourism and Hospitality Management
George Brown College