Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shazia Hassan

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Recruiter

Tristan Employment Services
09.2020 - 02.2023
  • Identified potential prospects through referrals, cold calling, job websites and career fairs.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Managed large amounts of outbound and inbound calls in a timely manner
  • Followed script effectively to answer customer's questions and concerns
  • Developed understanding of client's business and supported procedures and adherence to service agreements.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Logged call information and solutions provided into internal database.
  • Promoted available products and services to customers during service, account management, and order calls.

Sales Associate

Jackson Heights
07.2018 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Mentored team members to enhance professional development and accountability in workplace.

Day Care Worker

Self-Employed
01.2014 - 05.2018
  • Encouraged good behaviors using positive reinforcement methods.
  • Self-motivated, with a strong sense of personal responsibility.
  • Maintained child-friendly environment with access to outdoor activities.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Strong knowledge of early child development milestones and supportive strategies for children with Special Educational Needs (SEN) and physical disabilities.
  • Skilled at working independently and collaboratively in a team environment.

Education

Diploma - Child And Youth Care

Sheridan College
Brampton, Ontario
04.2013

Bachelor of Arts - History

Government College of Faisalabad
Faisalabad, Pakistan
06.1993

Skills

  • Communication Skills
  • Digital Literacy
  • Flexible and Adaptable
  • Teamwork and Collaboration
  • Cultural Awareness
  • Excellent Communication
  • Organizational Skills

Languages

English
Professional Working
German
Limited Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Recruiter

Tristan Employment Services
09.2020 - 02.2023

Sales Associate

Jackson Heights
07.2018 - 08.2020

Day Care Worker

Self-Employed
01.2014 - 05.2018

Diploma - Child And Youth Care

Sheridan College

Bachelor of Arts - History

Government College of Faisalabad

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Shazia Hassan